Hemant Kumar Email & Phone Number

Haryana, India

Finance Operations vertical and helping in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. Good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers.•OTC• Ability to manage multiple stakeholders.• Ability to perform under pressure.• Agility for quick learning.• Collaboration and interpersonal skills.• Order Management.Roles and Responsibilities:• I required to solve routine problems, largely through precedent and referral to general guidelines.• My primary interaction is within my own team and direct supervisor.• Need to give detailed instructions on all tasks.• The decisions that I make impact my own work and am closely supervised.• I am an individual contributor as a part of a team with a predetermined, narrow scope of work.

India

Being a Quality Assurance analyst at Wipro have to ensure the high standard of customer centricity and executing test plans, identifying defects, and collaborating with the development team to enhance product quality as well as fixing the broken SOP.

Coimbra, Portugal

Currently, a student of Coimbra University, did M.A. in Portuguese language, graduation in Spanish

Bengaluru, Karnataka, India

 Seller Support Associate - BR and US Amazon Development Centre – Bangalore, Karnataka 09/2019 – Current Used critical thinking to break down problems, evaluate solutions and make decisions. Exceeded goals through effective task prioritization and great work ethic. Used Microsoft Word and other software tools to create documents and other communications. Successfully maintain clean, valid driver's license and access to reliable transportation. Monitored all company inventory to ensure stock levels and databases were updated. Improved communication skills, creating and fixing SOPs, understanding process, making reports for team and analytical thinking through consistent hard work and dedication to being CIM and GEMBA POC. Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment. Developed and maintained courteous and effective working relationships. Maintained excellent attendance record, consistently arriving to work on time. Prepared a variety of different written communications, reports and documents to ensure smooth operations. Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.