I worked at Cogent in the Meradoc process, which was a new initiative. Our team was responsible for creating scripts according to the process norms. As it was my first job, I gained significant experience in teamwork, customer service, and communication. I learned how to effectively support team members, approach customers, and provide detailed information about services related to doctor consultations, prescriptions, and healthcare support. This role taught me how to deliver high-quality… Show more I worked at Cogent in the Meradoc process, which was a new initiative. Our team was responsible for creating scripts according to the process norms. As it was my first job, I gained significant experience in teamwork, customer service, and communication. I learned how to effectively support team members, approach customers, and provide detailed information about services related to doctor consultations, prescriptions, and healthcare support. This role taught me how to deliver high-quality service while adhering to the guidelines of a new and evolving process. Show less