Hemant Singh Email & Phone Number

Vadodara, Gujarat, India

Vadodara, Gujarat, India

Vadodara, Gujarat, India

• Development of operational solution design, Handling of Change Mgmt, operations streamlining consisting of 20,000 tyres PCR & 3000 TBR per day receipts. • Achieve Operations KPIs through superior customer service, effective and prompt communications and follow-up on all customer matters.• Work with senior management to develop a business plan and goals for department.• Maintain performance statistics and ensure accurate record keeping of all operational documents. Ensure directives, rules and procedures are communicated to all operations staff.• Manage periodic process reviews for client, Identify and record process quality problems and recommend solution to these problems, verify and control the implementation• Ensure continuous improvement of the site through 5S, Visual Management and promote branding of the company at the customer site• Advance planning with the customer for outbound of OEM’s ,Replacement and Export to ensure meeting the targets with 100% customer satisfaction. Lead, direct and manage a logistics operation to ensure that the staff executes & deliver consistent high quality level Service and customer satisfaction; and achieves a cost efficient operations in compliance with company policies.• Ensure discipline in the processes (Inbound, Outbound) through SAP and hence maintain good inventory health.• KPI Analysis for operational excellence. Preparing MIS Report.• Daily planning to achieve daily KPI of Radial tyres for OEM, Replacement & Export (CEAT TYRES Customers)• Training to the employees about new processes (Change Agent).Improving the site through implementing 5S, Visual Management• Preparation of Work Instruction for all areas i.e. Inbound, Outbound, Inventory

Vadodara Area, India

• Handling Outbound dispatches of Schneider Electric• Coordination with customers for smooth work flow• Learning to plan daily to-do tasks• Execution of ZVO, STO and SALES orders• Maintaining 5S standards & participating to maintain 5S standards• Monitoring of adherence to safety standards within the department• Monitoring of compliance with quality requirements• Improved lead times and reduced delivery time • Streamlined current return & repair process across the businesses to enhance customer satisfaction• Transferred defective collection from the customer back to DC• Enhanced TAT for crucial deliveries across all sectors• Evaluated OTDS, OTDC & suggested improvement to meet desired KPI figures• Enhanced TAT for crucial deliveries across all sectors• Prepared and maintained documentation such as monthly operational reports and Pre alert documentation for external Customers

Vadodara, Gujarat, India

• Handling Outbound dispatches of Apollo tyres • Coordination with Shift leads for smooth work flow• Responsible for maintaining daily dispatch tracker • Planning daily to-do tasks• Coordination of special events with the operation/ Shift lead• Disposition / subdivision of employees and labour allotment to their segment• Ensure induction training and training plan is complete to new supervisor (process and lean training)• Monitoring of adherence to safety standards within the department• Monitoring of compliance with quality requirements within the department• Monitoring of compliance with order and cleanliness within the department• Planning and control of attendance of the staff (updation to HR desk)• Keeping the shift book and shift reports as well as documentation of any other important activities (updating to Site Operation Head and Site Head)• Maintaining 5S standards of the Warehouse & participating to maintain 5S standards• Acting in accordance with current FD, WI work instructions for this job

Pgdscm

Bachelor Of Business Administration - Bba

Diploma In Automobiles, Automobile/Automotive Mechanics Technology/Technician, 1

High School, Pcm, 2

Activities and Societies: Runner state level