I proud myself in being a resourceful Business Operation Analyst. Technically competent, diligent and result oriented professional having 4 years of Business Operation Analyst experience.I'm always looking to be challenged where my experience, advanced skills, education, extensive training can be fully utilized.I am a part of Client Delivery Group (CDG). My core responsibility is to deliver the desired output to the clients, by maintaining a relationship and balance between clients, vendors, and Wipro’s internal teams such as Customer Service, Ongoing Operation Processing Team, Business Delivery Group, Business Intelligence Team, and cross functional CDG.Professional Skills; →Creating Dashboard Report for management.→Resolution to clients, vendors, and internal team queries.→Distributing daily deliverable to the internal teams.→Resolving the Workflows.→Root cause analysis for unproductive projects, processes, and tasks.→Creating reports using IBM Cognos, and Tableau. →Help Technology Team in testing. (US HealthCare Annual Enrollment Project)Educational background;→I am a Science Stream (PCM) graduate.→I have a Bachelor Degree in Bachelor of Business Administration from Doon Business School, Dehradun. →I am Certified Data Scientist With Python.→I am Certified Business Analyst in R Programming.→I also hold Digital Marketing Certification.→Pursuing Post Graduation Diploma in Applied Statistics from IGNOU-2019.Technical and Software Skills