Senior Executive (Retail Operations Bangalore)
Current• Responsible for Safeguarding the quality of operations both internal and external service audits.• Distribute the workload effectively among the team• Managing schedules of team members according to customer demand and any service level agreements• Developing and maintaining standard operating procedures for common situations.• Managing both the Operations process, planning, control, performance improvement and operationsstrategy• Accountable and Responsible for managing city operations• Responsible for maintaining the overall active fleet adherence by 95% +• Responsible to closely coordinate with city head, product team and cluster team, so as to bring in necessary changes in task flow and app upgrades.