Hemanthkumar Rajasekar

Hemanthkumar Rajasekar Email and Phone Number

Industry-experienced Customer Success Lead - spearheading customer success and retention initiatives. @ Valethi Technologies
Hemanthkumar Rajasekar's Location
Mumbai, Maharashtra, India, India
About Hemanthkumar Rajasekar

Experienced Head Of Marketing with a demonstrated history of working in the education management industry. Skilled in Operations Management, Customer Relationship Management (CRM), KPI Dashboards, Contact Centers, and Management. Strong Marketing professional with a Bachelor Of Engineering and Business Administration focused in Business Management from Madras University.

Hemanthkumar Rajasekar's Current Company Details
Valethi Technologies

Valethi Technologies

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Industry-experienced Customer Success Lead - spearheading customer success and retention initiatives.
Hemanthkumar Rajasekar Work Experience Details
  • Valethi Technologies
    Lead Customer Support Operations
    Valethi Technologies Mar 2023 - Present
    Nagpur, Maharashtra, India
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  • Aweinspiring Magnus Academy
    Head Of Sales And Business Development
    Aweinspiring Magnus Academy Dec 2020 - Mar 2023
    Navi Mumbai, Maharashtra, India
    Students and Parents counsellingManage center Handle escalationsSchool Tie-upsManage and Conduct events, seminars and webinarsStrategically position institutes brand values and resultsOversee Digital Marketing and campaigns with 3rd party supportProvide budget for activities proposed and monitor ROI
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  • Hcl Bpm
    Senior Team Lead
    Hcl Bpm Jan 2006 - Nov 2011
    Chennai, Tamil Nadu, India
    Sr.TL- Ceva logisticsHandle client calls on process transition, train FTE on process and monitor performance, document process details and maintain for reference.Prepare Standard Operating Procedure Manuals.Handle escalations of Clients relevant to process Sr.TL Expense ManagementMaintain repository, respond to RFQs and RFPs, develop database for lead generation and narrow down business prospects for EMS.TL-BTHandle team and monitor agents calls remotely and side jack.Appraisals of Team membersprovide feed back and help to achieve customer delight
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  • Wipro Bpo
    Process Executive
    Wipro Bpo Jan 2003 - Nov 2005
    Chennai Area, India
    Entry level position, later moved on to take up escalations and train new agents regarding process
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Hemanthkumar Rajasekar Skills

Sql*plus Requirements Analysis Kpi Dashboards Client Relations Sales Operations Business Development Communication Supply Chain Management Vendor Management Team Management Webinar Management Lead Generation Customer Relationship Management Strategy Career Counseling Sales Processes Operations Management New Business Development Event Management Stuedent Ounselling Social Media Marketing Kpi Reports Business Intelligence Msdt Ver.9.1 Teamwork Management Outsourcing Marketing Strategy Pre Sales Service Delivery Call Centers Crm

Hemanthkumar Rajasekar Education Details

  • Madras University
    Madras University
    A

Frequently Asked Questions about Hemanthkumar Rajasekar

What company does Hemanthkumar Rajasekar work for?

Hemanthkumar Rajasekar works for Valethi Technologies

What is Hemanthkumar Rajasekar's role at the current company?

Hemanthkumar Rajasekar's current role is Industry-experienced Customer Success Lead - spearheading customer success and retention initiatives..

What schools did Hemanthkumar Rajasekar attend?

Hemanthkumar Rajasekar attended Madras University.

What skills is Hemanthkumar Rajasekar known for?

Hemanthkumar Rajasekar has skills like Sql*plus, Requirements Analysis, Kpi Dashboards, Client Relations, Sales Operations, Business Development, Communication, Supply Chain Management, Vendor Management, Team Management, Webinar Management, Lead Generation.

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