Hemanthkumar Vellanki Email and Phone Number

Follow the checklists and SOPs of each location and attraction connected with the guest, quipment, properties and relationship management.Attend daily briefing and strictly follow the guidelines of the HOD.Always be updated with the tour script and latest movie shot in RFC at each location to the RFC tour more interesting meet and greet the guests at all the tourist areas.Receive the guests at Eureka and direct them to the opening ceremony.Board the guests into… Show more Follow the checklists and SOPs of each location and attraction connected with the guest, quipment, properties and relationship management.Attend daily briefing and strictly follow the guidelines of the HOD.Always be updated with the tour script and latest movie shot in RFC at each location to the RFC tour more interesting meet and greet the guests at all the tourist areas.Receive the guests at Eureka and direct them to the opening ceremony.Board the guests into the vintage bus and take them to the studio tour.Describe the locations and make the tour more interesting and entertaining by explaining them in a storytelling way, while giving accurate information.Monitor visitor activities and moments throughout the studio tour and ensure they are safe and secure.Once the studio tour is completed off-board the guests at Eureka and guide them to the attractions, shows, fundustan, play zone, restaurants, and merchandising outlets.Check the bus thoroughly and if any guest belongings are found, hand them to the security department.provide information about show timings, restaurants, merchandise outlets and the facilities available in the Eureka area.Provide the guests with day itineraties.Assist the guests in emergencies and provide first aid if required and inform the in-house hospital for the ambulance.Resolve guest queries in a polite and pleasing manner.Take feedback from the guests. Show less