Hemanth Kumar N Airani Email & Phone Number

About 17+ years of rich IT experience (includes ~4 yrs of Australian experience in a client facing role), Hemanth has worked as Service Delivery Manager, Engagement Co-Ordinator, Transition Manager, Onsite Co-Ordinator, Oracle ERP SCM Functional Consultant for multiple US & Australian clients. Under Application Maintenance Support Services (AMS) and Managed Services streams, Hemanth has been responsible for delivering complex support engagements with multiple P1/P2 Critical Apps with Oracle ERP, Middleware, 3rd Party Integrations & Products, Pega, etc.Hemanth is an ITIL v3 certified Delivery Manager with an experience of an Onshore-Offshore delivery model incorporating delivery of services across different geographies involving multiple vendors.Hemanth has delivered projects successfully across different industries – including entertainment, hospitality, public sector, telecommunications, networking, manufacturing and construction engineering.He has an excellent functional experience & knowledge in various ERP Supply Chain modules with Procure to Pay (P2P) & Order To Cash (O2C) cycles business flows.He has been awarded with CEO Award, Customer Delight & Project Star awards for his performance on various engagements with in Capgemini. Hemanth is a highly enthusiastic, self-motivated & committed individual who enjoys working closely with different clients to deliver outstanding results. Specialties: Service Delivery (L2/L3/L4), Incident Management, Problem Management, Change Management, Release Management, SLA/KPI Management, Escalation Management, Stakeholders Management, Leading Major Incidents, Driving RCA, Project Financials & Resource Management, etc

Listed skills include P2P, O2C, Iprocurement, Purchasing, and 19 others.