● Prioritizing & managing a backlog of new customer driven commerce front-end product experiences, value driven features & modernization of tech stack● Identifying incremental growth areas leveraging discovery for customer oriented pain-points & working with scrum team to deliver superior scalable workflows on SAP commerce platform● Leading voice of customer engagement initiative to validate incremental software application & new feature functionalities

● Developing device management product portfolio vision, strategy & lifecycle planning for RadioCentral (Azure dev-ops), Radio Management (on-prem), Customer Programming Software, Integrated Terminal Management and Service Depot application suite● Managing a feature rich roadmap defined by market problems, customer pain-points, strategic initiatives & innovation● Prioritizing customer experiences & value driven use cases to drive product adoption● Collaborating with program management, UI/UX, system design and devops teams for continuous release delivery● Validating market problems through customer touch point, alpha and beta field testing● Defining key performance indicators (KPIs) to differentiate from competition, drive product value and long term sustained growth● Defining go-to-market launch plans with key partners including marketing, offer management, finance, sales, training and customer support

● Leading and managing the Connect Plus Systems Infrastructure product line lifecycle tactical release level activities● Research new methods to generate customer and competitor insight across multiple regional markets● Product maturation and visibility by conducting market and competitive research for New Product Introduction and New Product Release● Collaborate with key project management and engineering teams to define new product concepts and business cases to support initiatives● Effectively communicate information to keep internal teams and the regions apprised and well-informed of pertinent product features● Specifying market requirements for ongoing and future products● Collaborating with engineering and services organization (SaaS)● Collaborating, developing and implementing a global go-to-market plan with Sales and Marketing● Analyzing OEM (hardware and software) partner relationships for strategic planning● Proactively track product performance, identify individual product opportunities and challenges● Driving an end to end systems solution and marketing communication set across all levels of release teams - including Sales, Services, Order Management, Learning Organization, Marketing , Procurement, Finance, Project Management, System Design, Engineering and Test, Production

● Interfacing with the business team in researching and maturing new product features/concepts for upcoming communication systems● Leading and authoring system level technical requirements for new product features impacting infrastructure components● Co-authored and awarded a formal United States patent for innovation on a new global communication system launch- based on low cost distributed architecture. Widely accepted as IOP testing with the DMR Tier II communication standard.● Lead Repeater critical application architecture and design - included Call Processing, RFModem, Link Layer Control, IP Manager, Channel Management, Threading, Memory Management and Timers utilities● Lead peer to peer and downstream formal technical review with key application development stakeholders – including design & development● Authoring software protocol level definitions (i.e. IP-based and MOTO proprietary protocol) between infrastructure components for embedded application designed components● Leading design efforts of software level application architecture for the initial and multiple Repeater system release (team consist of 20+ engineers worldwide)● Leading brainstorm sessions for various critical application development areas - including application thread definition, component interfaces, memory usage/analysis and protocol scenario blitzing● Complete coding assignments with team to meet schedule commitments and deadlines● Lead and interfaced extensively with various design centers in North Carolina, Florida, Malaysia (Penang) and China (Chengdu)● Mentored junior level engineers for career growth and new area focus

● Authoring software requirements for multiple major iDEN system releases and leading downstream reviews.● Defining the software architecture, designing and testing the following major sub-system in MDG4: Cluster Manager Node Manager (High Availability and Fault Recovery Services), Link Access Protocol Definition, Header Compression (using IP and Van Jacobsen compression algorithms), Data Compression (Predict algorithm) and Data Encryption (Vancouver algorithm).● Collaborating and leading the technical efforts with outsourced assignments to St. Petersburg Motorola; lead a team of 10+ senior and junior level engineers worldwide (including India, Copenhagen, China and Russia)● Leading the MDG4 team and two Lead Engineers in introducing SDL methodologies (using Telelogic SDT Tau 4.4) and auto-code generation.● Completed various presentations to provide the team research on various SDL methodologies, as well as a feasibility study of adopting such methodologies.● Completed multiple iDEN division level technical presentations to present key accomplishments, milestones, challenges and experiences with the introduction and adoption of the SDL methodologies.

● Defining the MDG component level software architecture and collaborating with the design team for design and implementation. Component responsibilities included the following major sub-system in MDG: MDG Link State Management and Download Manager● Working on multiple projects to introduce profiling and completing hardware diagnostics to prototype MDG hardware● Reviewing system and design documents with design and development team● Reviewing testing documentations and providing input into the System Integration and System Test team● Responsible for the iDEN Base Site Controller project startup.

● Defining the Packet Duplicator software architecture used to simulate and model IP packet traffic across wide area network● Packet Duplicator designing and testing a simulation system that allowed to test hardware and I/O for V.35 (using Frame Relay protocol) and Ethernet ports (using TCP/IP and UDP/IP). This software package was later re-used as the Electrical Magnetic Interface testing software simulator by Motorola Computer Group (MCG) team● Reviewing system and design documents with development teams● Reviewing testing documentations and providing input into the System Integration and System Test teams● Reviewing design documents and requirement specifications● Authoring and executing test case for various system releases