An individual with a passion for Coaching, leadership and change management. With over several years of experience in Employee Engagement industry spanning Sales & Operations functions including Sales Support (Order Fulfillment) as well as HR Shared Services Functions such as Customer Service Management and Training Coordination. Currently working as Manager - Learning Strategy to build an organization based on the principles of Integrity; Collaboration-Learning Experience which enables organizations to be more than just meeting customer expectations but exceeding them. Also being responsible to drive operational excellence through process implementation while engaging various stakeholders across the organization for continuous improvement by leveraging technology.