Hemant Jambhale Email and Phone Number
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• 33+ years of experience across a gamut of Business Critical Functions:1. Program Management, Operations & Delivery, Customer Support (6 Years, 3 months)2. Branding & Communication and Digital Marketing (4 Years, 10 months)3. Training Operations & Business Support (5 Years, 8 months) 4. Sales and Marketing (15 Years, 7 months)Enthusiastic strategist who envisions the plans. Focused executioner who gets things delivered! Trained Writer who enlivens the content and a Public Speaker who connects with all. Operations and Process professional who creates Organizational Process Assets to enhance Customer Support. Branding and communication specialist who establishes a Brand and engages the Target Group enhancing Brand awareness and recall. Passionate Trainer who can execute the entire array of Training and Development Operations.Operations and Processes: Orchestrating the various Functions in the Organization including Product Development, Training, Customer Support, HR, Marketing, and Procurement using Program Management, resulting in improving Organizational Efficiency and meeting all internal and external SLAs. Marketing, Branding & Communication: Controlling the Central Branding & Communication and Digital Marketing Functions. Increasing Brand Engagement leading to improved Brand awareness & and recall. Creating a digital footprint leading to Lead Generation. Training, Operations & Business Support: Facilitating the Training Business across two Organizations, one of which is the second-largest Skill Enhancement Organization in the country. Managed the overall operations of the Training Business across Retail, Corporate, and Institutional Clients. Sales and Marketing: Spearheaded the owned Air Compressor Business right from demand generation to exceeding the regional Sales Targets.Additional Expertise -Leadership, Marketing, Branding and communication, PR, Vendor Relationship Management, Web Content Management, and Event and Media Management. Training and development, Content Creation (Instructional Design), Program Management, and Customer Satisfaction.
Emmersive Infotech
View- Website:
- emmersivetech.com
- Employees:
- 54
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Vp-Operations And DeliveryEmmersive InfotechPune, Mh, In
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Vp-Operations & DeliveryEmmersive Infotech Sep 2019 - PresentPune Area, IndiaLeading the development center of the Organization for its Knowledge Management Solutions including LMS, Portfolio Management, Assessment Management Platforms, and Content Development Services.Key Result Areas – 1. On-time delivery and deployment of Products and Services.2. Completing the projects within budgets and timelines with optimum resource utilization. 3. Establishing, maintaining, and enhancing Operational Processes of the Organization ensuring smooth functioning pre and post-COVID-19 pandemic times.4. Achieving a Customer Satisfaction Index of 99% by providing a delightful Customer Experience resulting in repeat business from all existing Clients.
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Manager - Operational Efficiency And Effectiveness CenterQualitia Software Oct 2017 - Jul 2019Pune Area, IndiaOrchestrating the various Functions in the Organisation including Product Development, Software Testing Services, Training, Customer Support, HR, Marketing, Procurement and IT Infrastructure using Program Management, resulting in improving the Organisational Efficiency and meeting all internal and external SLA’s. All new initiatives are governed till completion with 100% achievement.Key Result Area - 1. On time Product Delivery – Facilitating quarterly product releases and monthly product enhancements for seven successive quarters and 21 consecutive months. 2. On time Business Reviews – Executing weekly, monthly and quarterly functional reviews and half yearly and annual Organisational reviews with 90% efficiency. 3. On time Operations – Enabling all Functions to meet mutually accepted SLA’s with 95% score. Beyond KRA - Improving the Happiness Index of the Organisation by binding the Team Members through various employee engagement activities within Qualitia Software and Zensoft Services.4. On time Proposal & Contract Management – Planning, estimating, developing, reviewing and submitting proposals and contracts / SOW’s on time in accordance with Finance, Legal and Delivery Teams with 100% accuracy.5. On time Project Execution – Monitoring & Controlling Project Milestones for PwC, MetLife, Prudential, GE & BSE. Mitigating risks in a timely manner to prevent effort overrun/billing losses with 98% efficiency. Other Notable Contributions - 1. Creating Organisational Process Assets to enhance the effectiveness of all Team Members. 2. Ensuring Resource Plans are in place to manage Team Members as per requirements. 3. Managing Relationship with Associates and Business Partners.4. Providing Content and Voice over to Marketing Videos. -
Manager - Operational Excellence & Effectiveness Center At Zensoft ServicesZensoft Services Feb 2017 - Sep 2017Pune Area, IndiaAs a part of the CEO's Office, managing the Operational Excellence & Effectiveness Center of the Organization. Objectively enhancing the execution process across functions. Monitoring and Controlling the Review Mechanism to boost Customer Experience, Traction and Key Account Management along with driving New Initiatives of the Organization. -
General Manager - Branding, Communication & Digital MarketingSeed Infotech Ltd Oct 2014 - Feb 2017Pune Area, IndiaKey Result Areas - 1. Creating & executing flagship events for the Target Group. Improved Brand reach and recall by enhancing the engagement by seven times.2. Planning & executing PR activities to boost the Brand Image. Increased Brand reach by 100% YoY for four consecutive years. 3. Setting Up a fresh Digital Marketing function. Generating 30 % leads for the Organisation.Beyond KRA - Headed the Culture Deployment Initiative at the Organisation through which all 600+ employees were trained to practice a Company Ritual daily to bind them together through 10 focused dimensions.Value Addition - 1. Driving the Design & Development of Branding & Marketing Collateral with the Graphic Design Team.2. Scripting & Reviewing the Curriculum for Skill Enhancement Training Programs along with Subject Matter Experts. 3. Revising the Training & Promotional Content with Use Cases and evolving the Storyboards using Instructional Design. -
Sr. Manager - Branding & CommunicationSeed Infotech May 2012 - Sep 2014Pune Area, IndiaExecuted the Brand building activities right from Branding Advertisement & Media ManagementEnhanced the Brand Positioning by engaging the Target Group AudienceAuthored the MARCOM by creating Promotional material and collateral
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MentorLotus Business School Sep 2011 - Apr 2012Tathavade, PuneMentoring a group of Final Year M. B. A. Students right from Goal setting. Also monitoring and controlling their progress throughout the academic calendar. -
Visiting FacultyY. E. S. International Institute Of Management Science Aug 2011 - Apr 2012Chinchwad, PuneConducting Behavioural Skills Training for MBA and PGDM students. Conducting Basics of Communication Skills Training for PGDBM and Principles & Practice of Management (PPM) for PGD-MLM students.
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Sr. Manager - Operations (Training Operations & Business Support)Seed Infotech Ltd. Apr 2010 - Mar 2011Managing the overall operations of the Training Business across Retail, Corporate and Institutional Clients.Value Addition – Instructional Design1. Owning the Content creation from concept to delivery. 2. Reviewing the documents from design to storyboards.3. Guiding the Team on Course creation from Session and Activities Plan to Assessment mechanism.4. Analysing the Feedback and facilitating the Feed-forward. 5. Coaching the upcoming content creators.6. Drafting the Content Creation Standards based on Customer requirements. 7. Exploring the subject in order to enable Team to deliver as per expectations.8. Crafting the guidelines, reference materials and Training aids for Train the Trainer Programs.9. Recruiting the Team Members for the Department.
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Senior Manager - Sales & Support OperationsSeed Healthcare Solutions Pvt. Ltd. Nov 2009 - Mar 2010ImplementationSales and Support Management Operations & Processes -
Manager - Marketing And Operations & Processes (Training & Business Support)Zensoft Services Pvt. Ltd. Aug 2005 - Oct 2009Managing the overall operations of the Training Business across Retail, Corporate and Institutional Clients.Value Addition – Instructional Design and End to End Execution:1. Owning the Content creation from concept to delivery. 2. Reviewing the documents from design to storyboards.3. Guiding the Team on Course creation from Session and Activities Plan to Assessment mechanism.4. Analyzing the Feedback and facilitating the Feed-forward. 5. Coaching the upcoming content creators.6. Drafting the Content Creation Standards based on Customer requirements. 7. Exploring the subject in order to enable Team to deliver as per expectations.8. Crafting the guidelines, reference materials and Training aids for Train the Trainer Programs.9. Recruiting the Team Members for the Department.10. Scheduling the Product Training post Sales.11. Allocating the internal / external resources for the scheduled training. 12. Coordinating interaction between Trainers and Customer Project Managers / L&D Heads for expectation setting / customization of the training deliverable.13. Facilitating the logistics of the training. 14. Monitoring & controlling the training delivery through periodic interaction with key stakeholders.15. Executing the participant’s assessment up to training certification.16. Submitting invoices and follow up till receipt of payment. 17. Creating a pool of freelance trainers for scaling up the training operations. 18. Facilitating the trainers learning path as a part of competency building. 19. Managing the Moodle LMS and Liferay documentation portal. 20. Writing Content and providing Voice over for Marketing and Explainer Videos.
Hemant Jambhale Skills
Hemant Jambhale Education Details
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Jai Hind High School & Junior CollegeEnglish, Mathematics, Sciences -
St. Patricks High School, Hadapsar, Pune
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Sacred Heart Convent High School, Ahmednagar
Frequently Asked Questions about Hemant Jambhale
What company does Hemant Jambhale work for?
Hemant Jambhale works for Emmersive Infotech
What is Hemant Jambhale's role at the current company?
Hemant Jambhale's current role is VP-Operations and Delivery.
What is Hemant Jambhale's email address?
Hemant Jambhale's email address is he****@****o.co.in
What schools did Hemant Jambhale attend?
Hemant Jambhale attended Jai Hind High School & Junior College, St. Patricks High School, Hadapsar, Pune, Sacred Heart Convent High School, Ahmednagar.
What are some of Hemant Jambhale's interests?
Hemant Jambhale has interest in Creating.
What skills is Hemant Jambhale known for?
Hemant Jambhale has skills like Training Delivery, Soft Skills, Vendor Management, Operations Management, Management, Employee Training, Market Research, Team Management, Leadership, Training, Coaching, Brand Management.
Who are Hemant Jambhale's colleagues?
Hemant Jambhale's colleagues are Mahesh Sonawane, Chaitrali Maharao, Sunita Talwar, Himadrie Roy, Neelesh Agnihotri, Ganesh Dahifale, Neha Daware.
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