Planned, created and managed content for high traffic online publishers blogs and websites. Created content strategies to enhance reach and meet business goals through effective content. Extensively covered consumer tech topics simplifying technology and introducing productivity tools.

Sokrati is a Digital Marketing company enabling online businesses to optimize ROI on their ad-spends and add exponential efficiency to their online campaigns.Our unique end to end software platform delivers over 15 million impressions daily within the paid search marketing channels.

GameZen lounge, a unique concept that marries the comforts of a plush lounge with latest in gaming technology. The result is a whole new dimension to fun, entertainment and gaming!! GameZen offers loads of excitement for serious and casual gamers alike. The hippest new entertainment hotspot in Bangalore!

- Managed Operations, Service Delivery and Process Profitability for the Telecom and BFSI verticals.- Led day to day operations for India's 3rd largest telecom service provider with 1400+ FTEs.- Strategized and delivered financial and operational metrics for the Processes.- Conducted annual appraisals in the process- Mentored & Coached managers to effectively manage & motivate their teams.- Championed Six Sigma initiatives with project BB resources.- Managed and mitigated risk to meet the ISO / Client Compliance norms.- Collaborated with support functions to ensure training, quality and efficiency of new hires.- Led HR initiatives in the process to improve and sustain E-sat. - Introduced employee engagement calendar to improve retention and manage attrition.

Was responsible for brand building, lead generation & closure of sales with the Corporate and individual customers.Successfully negotiated and won large deals for a range of travel necessities.Single handedly serviced and motivated the Travel Agency segment of the market.Managed the incentive travel group in the outbound tours dept.Part of the core team that coordinated with the central operations team on daily basis for costing and finalization of itineraries

Instrumental in signing Corporate-deals adding up to Rs.25 crores during the financial year with leading Corporate accounts in Bangalore.Managed the highest revenue earning travel agenciesDeveloped the Travel Agency network to promote sales of the airline; initiated incentive programs to maximize business potential.Imparted induction training to all new sales and commercial staff in Bangalore

Handled reservations and tele-sales covering the travel agency network.Handled customer service at the airport alongside the traffic functions.Was instrumental in successfully setting up a tele-marketing cell to handle customer queries and enhance frequent flyer base.Received several letters of appreciation from travelers and the management for rendering excellent customer support.