Hemesha Gopal Email & Phone Number

Responsible to grow revenue by executing digital and e-commerce strategies across different channels for corporate and travel/leisure brands. - Increase visibility and rankings in search engine result pages- Run brand audits and boost online health- Work closely with web team to optimize website- Manage ad accounts and campaigns, budget allocation- Competitive Analysis- CRM Implementation (Zoho) - Launch personalised remarketing campaigns- Brainstorm with creative team for engagging content- Analyze market trends- Conduct UX quantitative and qualitative analyses- Cross device marketing- Newsletters - Look beyond web traffic and track the whole conversion path of the user- High level reporting

MARKETING- Social Media: Establish Calendars, Photo & Video Shootings- Events: Prepare action plans, coordinating, debriefing- Press: Brainstorm ideas with S&M team and work proposals for Cote Nord editions and other magazines- Prepares and assists in development of fact-sheets, press releases for good brand marketing- Joint marketing activities with TOs SALES- Assists Senior Manager in working sales strategies for all markets and implementing;- Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options- Pricing Strategies within Market Functionality & Segmentation - Provides quick and timely responses, immediate communication to local and international partners, develop professional long term business relationships- Extracts, analyses & interprets figures within various analysis of market production; - Manages commercial planner and prepare programmes for eductours; - Hosting Hotel Visits & FamTrips;- Identifies and possesses strong knowledge on hotel’s SWOT Analysis and Marketing mix;- Calculates contracted rates and SPOs;- Work in collaboration with Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotel- Staying on top of rate management and yield- Efficiently prepared and handled over 200 contracts;- Makes reports on COMP set;- Assist in MICE and following up;- Enrollment for Awards and follow up for payments and publications/communications;; - Possess knowledge on Revenue & Reservations (ADR, ARR, analyzing monthly, quarterly and yearly revenue and forecasts and KPIs such as REVPAR);- Stays up-to-date with latest and current market development, best sales practices, travel trends & air alliances/bilateral agreements etc;- Makes personal S&M goals and support/assist S&M team in achieving target & objectives.

Bel Ombre, Mauritius

Talent & Culture Trainee-Human Resources-Quality and Training Guest Service TraineeRevenue & Reservations Trainee Sales & Marketing Trainee

Reduit, Mauritius

Since its existence, the UoM Tourism Society has been the voice of tourism students to the whole university as well as to the external professional networks. We aim to elevate professional capabilities exponentially in our students, who are the future of the tourism industry through numerous interactive and enriching seminars and events. We further focus on promoting healthy relationships between our students and professionals who are engaged in tourism related business. We actively and heartily strive so that our students have the best experiences during but particularly, after their university life.

University Of Mauritius, Reduit

-Drawing up the minutes of proceedings in all meetings-Keeping records of every event-Keeping a Register of all members-Updating portfolio-Building networks with potential resource persons-Motivating members-Organizing educational tours for UOM Tourism students-Fostering team spirit through team building activities for UOM Tourism students

Flic En Flac, Mauritius

Housekeeping TraineeF&BSpa & Fitness

Bachelor'S Degree, Tourism Leisure And Recreation Management, Class Division - 2:1

Activities and Societies: President of Tourism SocietyMajor Areas Covered: Marketing, Strategic Management, Resort (all departments).

Higher School Certificate - Cambridge International Examinations (November 2014), Art/Art Studies, General

Activities and Societies: Delegate for Model United Nations House Captain (For Annual Sports Day) MGI & RTSS Inter School Drama.

School Certificate - University Of Cambridge International Examinations (November 2012)

Activities and Societies: Debate & Essay Writing Club