As a Business Technology Solutions Analyst, I spearheaded transformative initiatives within Deloitte's Cloud Engineering Platforms and Infrastructure Offering. My role involved executing Agile methodologies, shaping product strategies, and driving comprehensive technology transformations, focusing on sustainable data center practices and cloud engineering.Impact:Secured six client engagements through the successful execution of the Green Cloud Project.Optimized Deloitte's FinOps as a Service practice, improving service delivery and client satisfaction.Contributed to migration of financial consumer applications to the cloud, enhancing efficiency and reducing operational costs.Program-managed initiatives within the Global Cloud Community, achieving increase in the knowledge base for a global community of 10,000+ cloud practitioners.

As the Area Manager for the Inbound department at Amazon, I led the daily operations of the receive and stow functions. Managing a dedicated team of 30 members, our focus was on the efficient handling of over 15,000 inventory items each day. My responsibilities centered around optimizing warehouse performance through employee engagement, proactive production assessments, and driving continuous improvement initiatives.Impact:Ensured seamless operations, consistently meeting targets for efficient handling of inventory items.Fostered a positive team environment, enhancing collaboration and productivity.Proactively assessed and adjusted production levels to maintain targets and maximize efficiency.Spearheaded continuous improvement, driving innovation within the Inbound department.

As an Area Manager Intern in the Inbound Stow Department at Amazon, I strategically planned day-to-day operations and next-day forecasts, utilizing available headcount efficiently. Responsibilities involved identifying receivable inventory, allocating labor for streamlined processes, and executing plans through active engagement with associates. Beyond operational enhancements, I played a key role in boosting department productivity and spearheaded a safety-focused initiative, leading the creation of a prototype device aimed at reducing workplace incidents and proposing cost-saving measures.Impact:Enhanced operational efficiency and inventory management through balanced process paths.Increased department productivity by executing plans and fostering a proactive work environment.Markedly reduced workplace incidents through the creation of a safety device prototype.Proposed outsourcing, resulting in a 50% reduction in safety device production costs.

As a Project Management Intern, I orchestrated a lean initiative to establish manufacturing capabilities for a crucial industrial hydraulic component. Facilitated collaboration with internal teams and external vendors by defining project tasks and responsibilities in Microsoft Project. Utilized SAP ERP for resource management and drafted a comprehensive Project Charter.Impact:Led a successful lean-agile initiative, ensuring precise and on-time project execution.Enhanced project efficiency through improved resource management and cross-functional communication.Executed a detailed Project Charter, including an overview, scope, schedule, budget estimate, risk assessment, and key stakeholders.

As a Supply Chain Intern with the Penn State Extension team, I led the development and communication of a new supply distribution program, optimizing the movement of 35,000 pounds of fresh produce to the wholesale market. Applying Lean methodology, I enhanced the efficiency of the Community Supported Agriculture (CSA) distribution model. Additionally, I conducted meetings and surveyed approximately 50 Lehigh Valley growers, gathering business requirements.Impact:Conducted a Value Stream Map analysis on the CSA distribution model, identifying and eliminating operational waste through the application of Lean methodology.Established a streamlined supply distribution program, significantly reducing lead time for fresh produce to 4 days.Enhanced operational efficiency of the CSA distribution model through the application of Lean methodology.Conducted meetings and surveys to understand growers' needs, contributing to the creation of a visual process map for improved coordination.

As a Peer Tutor at Penn State Lehigh Valley, I provided supplemental instruction and academic support to multiple students in subjects including Statistics, Finance, Math, and Economics. I took a student-centric approach by developing individualized lessons and differentiating instruction based on tutees' learning styles, ultimately fostering an environment conducive to improved academic performance.Impact:Provided supplemental instruction and academic support across multiple subjects, catering to the diverse needs of students.Developed and implemented individualized lessons, tailoring instruction to accommodate various learning styles.Contributed to improved academic performance by adapting tutoring strategies to match the abilities and preferences of each tutee.

As a Student Employee in the Administrative Office, I played a vital role in enhancing student services and supporting program preparations. My responsibilities included efficiently directing students to relevant offices, thereby decreasing their normal wait time. Additionally, I provided crucial assistance to the Director of Enrollment Management by creating, wording, and designing marketing materials using Microsoft Office. As a student leader for the Educational Opportunity Program, I served as a mentor, offering guidance to 15 students during their transition from high school to college.Impact:Streamlined student services by efficiently directing students to relevant offices, reducing their wait time.Supported program preparations by creating, wording, and designing marketing materials using Microsoft Office.Mentored and provided guidance to 15 students in the Educational Opportunity Program, facilitating a smoother transition from high school to college.

As a Sales Associate at Sherwin Williams, I actively engaged with approximately 50 customers daily, offering expert advice on our products and successfully converting around 90% of interactions into sales. I played a key role in business development by fostering relationships with contractors, contributing to increased sales with both large and small local businesses, including LVHN, St. Luke’s, Uline, Dorney Park, LCTI, and Kay Builders. Additionally, I collaborated with team members to ensure the smooth opening and closing of the store, balancing registers handling transactions of up to $10,000 per day.Impact:Achieved a high conversion rate, converting approximately 90% of customer interactions into successful sales.Developed and maintained contractor relationships, significantly contributing to increased sales with key local businesses.Played a crucial role in store operations, coordinating with the team for the efficient opening and closing, handling daily transactions of up to $10,000.