It Consultant
Current
Vadodara Area, India
Translating business requirements into detailed architectures and designs for contact centre services & other service sector• Documenting all technical requirements and designing technical solutions for them • Utilising enterprise architecture standards including documenting all solution components and configurations• Developing solution cost structure by identifying all cost points including labour, software and hardware• Engaging and coordinating business analysis sessions for… Show more Translating business requirements into detailed architectures and designs for contact centre services & other service sector• Documenting all technical requirements and designing technical solutions for them • Utilising enterprise architecture standards including documenting all solution components and configurations• Developing solution cost structure by identifying all cost points including labour, software and hardware• Engaging and coordinating business analysis sessions for understanding client business processes and mapping them to required business standards• Suggesting appropriate solutions for enhancing functional efficiency of the organisation and achieving business excellence• Effectuating pre-planned sales strategies for accomplishment of performance milestones• Understanding and coordinating client’s needs / enhancements, customization of product accordingly and consulting with technical team to provide solutions as per the delivery schedulesResponsibilities:• Define and implement a structured way of handling opportunities – first client meeting / solution pitch / Responding to RFPs/RFQs/RFIs with Strategic Approach towards technical solution and adding value to the whole sales and marketing process by proposal responses• High quality presentations and technical collateral creation such as Product Presentations, Business Proposals, Workflows, Network Architectures, Concept Visualizations among others• Engagement with all types of clientele, Govt, Enterprises, BPOs, Consultancies etc• Provided Solutions Consultancy to existing and prospective clients• Deliver high quality technical expertise in presales process like requirement gathering, solution presentation, solution architecting, proposal and bill of material preparation with competition analysis to help close sales opportunities with the client Show less