• Designed visual assets such as graphics, illustrations, and videos.• Created engaging video content with animations, transitions, and effects.• Wrote content for websites, social media, and marketing materials.• Conducted market research and competitor analysis • Optimized content for SEO and digital marketing purposes.• Managed client communication and expectations throughout projects.• Delivered excellent customer service and uphold a positive user experience.• I have designed websites and managed CMS platforms developed in WordPress and Sitefinity• I’ve worked efficiently with Adobe Create Suite: Adobe Premier, Adobe Illustrator and Adobe Photoshop

• Over 10 years of experience in IT support, handling software, hardware, and network troubleshooting• Expertise in diagnosing and resolving complex technical issues with a focus on efficiency and user satisfaction• Skilled in remote support, system maintenance, and IT infrastructure management• Strong ability to provide user training on technology and software applications• Proficient in using ticketing systems, remote desktop tools, and troubleshooting software• Excellent communication and customer service skills, ensuring smooth interaction with non-technical users• Seeking to leverage IT expertise to contribute to team success and optimize technical operations

• Developed and executed digital strategies for brand awareness and engagement.• Managed content creation and distribution across digital platforms.• Analyzed data to optimize campaigns and improve performance.• Collaborated with teams for brand consistency and strategic alignment.• Oversaw digital advertising campaigns and budget allocation.• Stayed updated on industry trends and technologies for innovation.• Cultivated relationships with influencers and stakeholders.• Managed digital assets and implemented SEO strategies.• Conducted audits and evaluations to track ROI and effectiveness.• Managed and updated company website in terms of content and graphical layout.

• Conducted market research to identify trends and opportunities.• Analyzed data to inform marketing strategies.• Developed and managed content for social media platforms, emails, and websites.• Planned and executed SEO, SEM, social media, and email campaigns.• Monitored and optimized campaign performance.• Maintained and enhanced the company's brand image.• Created and managed ads on platforms like Google Ads and Facebook Ads.• Developed promotional strategies to boost brand awareness and sales.• Organized and executed marketing events such as product launches and trade shows.• Coordinated event logistics and materials.• Implemented CRM strategies to enhance engagement and loyalty.• Tracked and analyzed KPIs to measure marketing effectiveness.• Generated reports and provided insights for strategy improvement.• Worked with sales, product development, and design teams.• Supported cross-functional team efforts.

• Provided tech support to end-users for software, hardware, and system issues.• Resolved help desk tickets promptly and efficiently.• Installed, configured, and troubleshooted software and hardware components.• Conducted user training and maintain IT documentation.• Collaborated with IT teams to address complex issues.• Ensured compliance with IT policies and maintain accurate records.• Delivered excellent customer service and uphold a positive user experience.

I have experience as a trainer in various computer applications, including Office applications, hardware and software troubleshooting, and graphic design using Adobe Photoshop, adobe Premier.