Hemin Patel Email & Phone Number

Mississauga, On, Ca

Mississauga, On, Ca

Mississauga, Ontario, Canada

-Administer and update Point of Sale (POS) systems and manage brand menus.-Maintain and monitor project schedules and deliverables.-Implement POS updates and enhancements across various POS systems.-Collaborate with other departments to develop training materials and programs for digital ecosystem platforms.-Deliver modern front-end technologies to 1,400 restaurants across Canada.-Implement self-service kiosks for Quick Service Restaurants (QSRs).-Gather and consolidate… Show more -Administer and update Point of Sale (POS) systems and manage brand menus.-Maintain and monitor project schedules and deliverables.-Implement POS updates and enhancements across various POS systems.-Collaborate with other departments to develop training materials and programs for digital ecosystem platforms.-Deliver modern front-end technologies to 1,400 restaurants across Canada.-Implement self-service kiosks for Quick Service Restaurants (QSRs).-Gather and consolidate feedback, providing detailed reports.-Supervise various tasks throughout the project lifecycle.-Maintain information flow between the project owner and support teams regarding project deliverables.-Ensure all project documentation and tools are up-to-date, and all recommendations and specifications are noted for compliance.-Design training programs for stakeholders as needed.-Prepare reports to communicate project outcomes and deliverables.-Monitor platform performance, investigate and analyze customer complaints and nonconformance issues, and identify required optimizations, enhancements, or changes for better customer experiences. Show less

Toronto, Ontario, Canada

-Manage relationship with 3rd party delivery companies-Manage all Menus; Givex POS, 3rd Party delivery, Mobile Orderplatform-Work closely with VP of Brand and support needs of regionalmanagers and cafes-Coordinate with Ordering of equipment for new café locations-Analyze promotion results with operations comparing to previous years-Sales analysis of current year vs previous years-Work with marketing to coordinate POS updates such as digitals assets-Collected… Show more -Manage relationship with 3rd party delivery companies-Manage all Menus; Givex POS, 3rd Party delivery, Mobile Orderplatform-Work closely with VP of Brand and support needs of regionalmanagers and cafes-Coordinate with Ordering of equipment for new café locations-Analyze promotion results with operations comparing to previous years-Sales analysis of current year vs previous years-Work with marketing to coordinate POS updates such as digitals assets-Collected customer feedback and made business adjustments toimprove retention and satisfaction.-Contribute ideas to beverage development working with marketingand innovation team-Communicate with cafes regarding any upcoming promotion, andchanges.-Implemented troubleshooting, root cause analysis and issue resolution.-Provided direction and guidance to internal teams in order to achievetargets.-Collaborated with area managers to evaluate needs and optimizeoperational plans. Show less

Greater Toronto Area, Canada

- Co-Owner of Dosa Bros, a live South Indian catering company. - Live catering done on site at any occasion- Manage Business operation- Maintain a friendly relationship with customers during catering orders. -Financial management throughout year of sales. -Inventory management -Catering Order scheduling- Financial forecasting for year over year sales

Toronto, Ontario, Canada

-Manage a high level relationship with 3rd party delivery such as UberEats, SkipTheDishes and DoorDash -Management of 3rd party menus and Mobile Order Menus -Beverage Development which includes limited time offers and core menu items

Toronto, Canada Area

-Assist Cafes with any inquires which include vendor issues, Rewards program questions and hous of operation changes. -Connect with Guests in need of assistants over email and phone regarding any issues.

Mississauga, Ontario, Canada