Hen Castiel, Cpa Email & Phone Number

Tel Aviv District, Israel

Tel Aviv, Israel

Tel Aviv, Israel

• Worked at "Shookit"- a young and kicking startup as a Customer Success Manager. In addition to fulfilling my duties as a CSM, I came with the initiative to provide event production services to our existing customers..
• Managed approx. 70 clients (B2B), Hi-Tech, private & public companies, and acted as the primary contact for customers. managed 30%-40% of the annual revenue.
• Led and maintained B2B customer success operations. Establishment and maintenance of customer satisfaction across VIP business accounts.
• Collaborated with decision-makers in various departments such as sales, marketing, product, bookkeeping and operation teams to serve as the voice of the customer and internally reflect customer’s needs.
• Maintained strong customer retention rates and was responsible for developing and generating new business opportunities with existing and new partners (up/cross-sell) while working according to defined goals and KPI’s.
• Generated analytical utilization reports to influence renewal business and drive user adoption.

Tel Aviv Area, Israel

• Gained extensive experience in various projects such as market analysis and research, financial models, and funds.
• Served as consultant for the Foreign Investment and Industrial Cooperation Authority, Ministry of Economy.
• Established long-term relationships while developing an understanding of the client’s strategic goals and the customer’s business challenges
• Communicate, present and influence key stakeholders at all levels of the organization, including executive and… Show more
• Communicate, present and influence key stakeholders at all levels of the organization, including executive and C-level.
• Prepared client presentation. Show less

Tel Aviv, Israel

• Providing overall accounting services mainly to high-tech companies, online companies, and Venture capital funds.
• Experienced in preparing and auditing financial statements and conducting interim quarterly reviews in US GAAP, Israeli GAAP and IFRS.
• Audited and prepared tax reports including tax reconciliation; familiarity with transfer pricing procedure.
• Completed corporate tax returns and determined tax planning strategies in conjunction with the Tax department.
• Handled… Show more
• Handled various accounting issues: revenue recognition, VSOE establishment, financial instruments – loans, options etc.