Hena Ajaykumar Email & Phone Number

Dubai H.O

Managing tasks across all phases of the sales and post-sales lifecycle, especially pertaining to administration and business support to all teams to ensure smooth operations across the branch. Served as the single point of contact for all sales administration matters.Achievements:▪ Contributed to the streamlining and improvement of workflow processes to increase productivity.▪ Spearheaded several process automation and digitization initiatives, that eliminated the need of physical processes.▪ Assisted with information and data points on several major bids, tracked the win-loss ratio and suggested methods to increase the strike rate.

Highlights: ▪ Prepared the vehicle sales invoices for various types of transactions, i.e., cash, bank, Islamic finance, in-house finance, balloon payment schemes and different categories i.e., Retail, Fleet, Export, Company Sale/ Demos. ▪ Liaised with the Logistics Division for prompt delivery of cars and ensured the best dealership experience to the end users. ▪ Coordinated with PDI department to ensure the work has been done as per the requirement, the systematic documentations in accordance with company’s sales procedures. ▪ Devised the internal branch transfer memos to secure the smooth vehicle movements, internally as well as back to storage yards, arranged vehicle movements (IBT) & coordinated with stock controllers. ▪ Sent the price discount requests to the Sales Director as requested by the Branch Head and updated the same in the Kerridge system upon the management approval. ▪ Assisted sales executives in all the sales support activities such as initiating quotations, vehicle registration, insurance, preparing after sales documents and attending the customer in their absence or peak hours. ▪ Well versed in the Islamic, Conventional and Normal Mortgage banking system ∙ ▪ Assisted the Branch Manager to ensure smooth branch operations and handling the showroom operations in his absence.

Master Of Business Administration (M.B.A.), Finance, General, A++

Pgdca

Bachelor Of Science - Bs, Physics