As a Patient Support Executive at Vee Healthtek, I provide high-quality customer service and technical support to patients using the company's innovative health technology solutions. I use my nursing degree and my customer support skills to communicate effectively with patients, troubleshoot issues, and ensure their satisfaction and retention. I joined Vee Healthtek in Feb 2024, after working as a Customer Service Representative at Alorica and a Patient Care Coordinator at Genesis Medical Group LLC for a total of 18 months. In these roles, I gained valuable experience in handling inbound and outbound calls, resolving complaints, scheduling appointments, and coordinating care plans. I also developed my proficiency in Microsoft Office and Excel, which I use to manage data and reports. I am passionate about improving the health and well-being of people through technology, and I strive to learn new skills and enhance my knowledge in this field.