Hend Ghanem Email & Phone Number

Cairo, Egypt

Project Management: - Oversee the entire project lifecycle, from initiation to closure, including planning, execution, monitoring, and control. - Manage project timelines, budgets, and resource allocation to ensure timely and cost-effective delivery. - Identify and mitigate project risks, proactively addressing challenges to minimize impact.Agile Delivery: - Lead and manage software delivery teams in an Agile framework (Scrum/SAFe). - Drive continuous improvement in Agile practices to optimize delivery efficiency and effectiveness.Technical Leadership: - Provide technical leadership to software development teams, guiding them in designing, developing, and implementing robust and scalable solutions. - Collaborate with architects and engineers to define and implement technical architecture and standards. - Drive continuous improvement in software development processes and methodologies.Client and Stakeholder Management: - Build and maintain strong relationships with key stakeholders, including product owners, business analysts, and technical teams. - Collaborate closely with business stakeholders to understand their needs and translate them into technical requirements. - Effectively communicate project status, risks, and challenges to stakeholders at all levels.Proactively manage expectations and resolve any issues or conflicts that arise.

Cairo, Egypt

• Implement data and analytics delivery strategy and operating model in line with business objectives and industry best practices.• Oversee end-to-end data and analytics initiatives, including planning, execution, and delivery. This involves setting initiative goals, and timelines, and ensuring that deliverables align with business objectives.• Empower the team of data professionals, such as data engineers, analysts, and data scientists by providing guidance, and support, and fostering collaboration to ensure the successful completion of data initiatives.• Collaborate with various stakeholders, including business leaders, product teams, IT teams, and other relevant departments, to recognize data and analytics demands and ensure competent delivery.• Manage prioritization, people allocation, and resource utilization including budget and technology, to support data and analytics initiatives and boost their deliverables• Keep abreast of advancements in data and analytics technologies and tools and contribute to recommending and implementing appropriate technologies to enhance data delivery capabilities.• Ensuring the accuracy and reliability of data and analytics deliverables through participation in building appropriate data governance strategy and practices• Proactively monitor and maintain the health and performance of data and analytics demand and delivery ecosystem, and proactively identify and address any issues• Identifying and mitigating risks associated with data and analytics delivery initiatives by developing contingency plans and strategies to address potential challenges.

Cairo, Egypt

Project Management & Delivery Focus:- Implement a cross-project dependency process to improve communication and ensure timely project completion.- Lead vendor selection and contract award for technology-related projects.- Estimate resources and participants to achieve project goals and develop comprehensive project plans.- Manage project execution, adhering to budget, schedule, and scope.- Manage and track the cross-team/squad dependencies.- Guide teams through all phases of the software development lifecycle, from requirements to deployment.- Communicate project expectations to team members and stakeholders, holding regular meetings to track progress, address issues, and conduct impact analysis.- Monitor project progress, resource utilization, and potential interdependencies, to identify impediments early, actively working to resolve those impediments, and escalates when needed.- Create project definitions with validated requirements, scope, roles, budgets, timelines, and resources.

Egypt

Spearhead the identification, evaluation, and implementation of innovative technologies to optimize, streamline, and enhance our existing information systems. My key contributions include:Business Needs & Technology Alignment:• Identify and analyze business needs and objectives.• Collaborate with stakeholders to translate those needs into concrete software requirements.• Evaluate and select ERP solutions that effectively address business objectives.Successful ERP Implementation:• Lead project implementation to ensure active participation from management and users.• Coordinate roles and scenarios between stakeholders, consultants, and users.• Closely monitor project performance against plans, milestones, quality standards, and budget.• Proactively address any issues with work or consultant-business relationships.• Review and approve analysis documentation for various project phases.ERP Optimization & Continuous Improvement:• Conduct market research and recommend new features to enhance the ERP.• Lead a team of engineers responsible for implementing improvements to ERP functionalities.• Effectively resolve operational issues within the ERP environment.Clear Communication & Change Management:• Communicate new business processes to top management and all departments.• Proactively address uncertainties and concerns arising from process changes.

Nasr City

Client-Centric & Process-Driven Business Analysis:• Elicit and understand client requirements through active participation in sessions.• Perform comprehensive business health checks following standardized processes.• Analyze business and stakeholder needs to define clear solution requirements.• Contribute to the design of business solutions aligned with client objectives.Requirements Management:• Document, specify, model, verify, validate, and manage requirements per company policies and processes.• Effectively communicate solution scope, design, requirements, and potential risks to stakeholders.• Lead the development of detailed functional and non-functional requirements for assigned projects.• Provide direct leadership and guidance to junior business analysts.Project Management & Delivery Focus:• Proactively manage project scope to ensure adherence to commitments.• Track and manage product backlog and task breakdown for efficient execution.• Support development, integration, testing, and implementation teams by resolving business concerns and requirements.• Contribute to solution and vendor evaluation efforts for optimal outcomes.• Estimate effort and plan business analysis activities for assigned projects

Cairo Governorate, Egypt

Cairo Governorate, Egypt

Delivered Diverse Business Solutions:• ERP & CRM Expertise: Implemented customizations for NetSuite and Everest ERP/CRM systems, streamlining workflows and tailoring features to specific client needs.• Full-Stack Development: Developed VB.Net, C#, ASP.Net web applications, and SQL Server solutions, leveraging diverse programming languages to deliver robust and scalable solutions.• Data Visualization & Reporting: Designed and implemented Crystal Reports, enabling clients to gain actionable insights from their data.• Strategic Consulting & Research: Provided consultative services and conducted research to help clients identify opportunities and develop effective technology strategies.

Cairo Governorate, Egypt

Cairo Governorate, Egypt

Cairo Governorate, Egypt

Cairo, Egypt

As the dedicated Account Owner for GMA, I play a pivotal role in ensuring their satisfaction and success. My key responsibilities encompass:Client Centricity & Requirements Gathering:• Actively gather and understand GMA's unique requirements to tailor solutions that maximize value.• Negotiate best practices and mutually beneficial agreements to meet their needs.Solution Design & Development:• Perform thorough gap analysis between GMA's requirements and our Aria System functionalities.• Design efficient modifications or new forms, reports, and database changes to bridge the gap.• Develop and conduct thorough unit testing to ensure the modifications function seamlessly.Knowledge Transfer & Support:• Provide comprehensive training to GMA personnel on the new functionalities, empowering their usage.• Document the customer case comprehensively for future reference and knowledge sharing.

Cairo Governorate, Egypt

Post-Graduate In Software Development, Professional Certificate In Computer Systems And Applications Centre For Adult And Continuing Educat, A

Bachelor Of Science (B.Sc.), Economics, Good