Hend Amer Email and Phone Number

HR Transformation| Organization Development | Talent Management | Talent Solutions | Employee Experience | Learning & Development| Employee EngagementWork with different corporates in a variety of industries to understand business goals, identify required resources, plan implementation milestones, and lead execution of Talent related projects Key projects:• HR Strategy & Roadmap development• Design and development of companywide development programs• HR Departmental Assessments & audits• Performance Management Process redesign• Talent Management, Organization Development , Learning & Development and Recruitment processes design and activation plans• Identification and implementation of automated tools for our clients such as ATS and PM tools• Sr. Executive Assessment Center design and implementation• Trained employees and managers in topics such as Interview Skills, Performance Management, Balanced Scorecards & KPIs Management Process

Lead the Talent Management and Talent Acquisition and OD strategy for ITWORX as well as the transformation of key HR Projects. Accountable for Performance Management, Talent Acquisition, Talent Development, Employee Engagement, Recognition Program, Talent Assessment and Graduate Programs.Key projects :• Developed a Departmental & Individual Objective and KPI identification processes• Created and launched a new Performance Management Process for 900+ employees globally • Designed and implemented a Technical Graduate Program with an exceptional success rate• Created and launched an Employee Development Program • Development & launch of ITWorx Recognition program • Launched and created an Employee Engagement process using world-class tools • Designed and managed Assessment Centers with over 100 participants• Designed and implemented succession planning process to identify, develop and prepare talents to take over key roles • Launched a global Applicant Tracking System• Trained ITWorx interviewers on Behavioral based interviewing methodology

Handled all Talent Acquisition, Learning and Development and Performance Management agenda. Was also the appointed qualified Employee Trainer for the Country.Key projects & assignments managed:• Management Development Program design and implementation• An assessor in a development center with DHL regional office for MENA managers• Trained all people managers for the Interviews Qualification program• Designed and administered 360-degree feedback for DHL Management team

English Instructure and Business Trainer at Berlitz Language Center where I trained more than 200 fresh graduates on key business skills to qualify them for the business world.