• Orchestrated cross-functional team of 12, amplifying customer satisfaction by 20% with high-impact software product launch.• Implemented Electronic Health Records (EHR) system in a healthcare facility, collaborating with stakeholders to define project goals and objectives.• Responsible for producing plans that provide project and program management guidance for projects to which have been assigned.• Leads 2 teams (UI/UX and SDLC teams) as Scrum Master / Project Manager to manage and ensure all project activities are carried out accordingly.• Created comprehensive project plans, oversaw software development, and coordinated with IT teams for secure data transmission and storage.• Properly manages backlogs and aid team in determining suitable commitments for product backlog items and sprints• Instigated Scrum framework, hastening project delivery by 30% and heightening team transparency.• Managed project budgets up to $2M, optimizing resource allocation and maintaining cost discipline.• Reduced potential project roadblocks by 15% through effective risk identification and mitigation.

• Led 2 scrum teams (Migration and SDLC teams) to deliver business functionality through development and quality assurance.• Pioneered 25% operational cost reduction by steering a team of 20 in the migration from legacy systems to a cloud platform.• Experience writing user stories, leading, and facilitating agile ceremonies, tracking features, stories and task using Kanban boards.• Implement agile scrum and quality assurance (QA) practices and advise and coach teams while maintaining high standards and achieving deadlines.• Maintained an open dialogue with the Product Owner and developers through recurring one-on-one meetings to coach on Agile best practices.• Crafted detailed project blueprints, timelines, and benchmarks to guarantee scope and objective alignment.• Enhanced user satisfaction by 25% through comprehensive post-implementation reviews and subsequent process augmentations.• Deployed automated testing, slashing software defects by 20% and elevating product robustness.

• Enhanced project completion rates by 10% via diligent coordination of project activities, resources, and outcomes.• Led 2 teams as scrum master / project manager tracking project and risks across the Engineering Portfolio• Coordinated internal resources and third parties/vendors for the flawless execution of projects.• Trained, mentored, and supported scrum teams to follow agile values, principles, and practices.• Steered Agile methodologies for a mobile app development team, fostering 15% growth in on-time feature delivery.• Collaborating with cross functional delivery teams both offshore and onshore.• Determined and managed tasks, issues, risks, and action items.• Scheduled and facilitated scrum events, meetings, and decision-making processes.• Monitored progress and performance and helped teams to make improvements.• Utilized agile methodology values, principles, and practices to plan, manage and deliver solutions. • Introduced Kanban for support, boosting response and resolution times by 40%.