Justin Henderson Email & Phone Number

Toronto, ON, CA

Toronto, Ontario, Canada

• Conduct research on prospects, both advisors and investment comparisons, for Regional Vice-Presidents/Territory Wholesalers.
• Enrich existing and create new productive partnerships for TDAM's Regional Vice-Presidents/Territory Wholesalers through presentations, prospect meetings, advisor seminars/events and other sales & marketing materiel.
• Specialize in helping advisors address their investor's needs by developing new and lasting long-term partnerships, acting as a resource and idea-generator in their decision-making & business building initiatives.
• Ensure MFDA & TDAM guidelines and compliance regulations are adhered to via consistent preparation, documentation and market research, both internal and external to properly reflect business objectives.

Toronto, Ontario, Canada

• Own my responsibility in advising customers of high-level financial solutions from a range of available investment strategies and credit banking solutions.
• Ask relevant and thoughtful financial questions, engage with customers and create positive experiences to retain and deepen relationships.
• Participate as a team member by building a positive and diverse work environment, willingly assist and participate in the Mentor Me program to coach PBAs and CEAs for their current and next role. This also helps me.
• Ensure business activities are documented and prepared consistent with relevant regulations and within compliance standards, properly reflecting business intentions.

Toronto, Ontario, Canada

• Proactively educate customers in conversations to provide them with elevated advice and relative products regarding their current and future financial needs creating long-lasting relationships for TD.
• Consistent personal positive feedback from customers, LEI scores and additional sunshine emails.
• Adaptive personality, continued learning of other products and procedures quickly, such as RESL and Mutual Funds.
• Continually use the Legendary HEAT conflict resolution model when a mistake is made to garner amicable solutions and a continued positive relationship with the customer.
• Constant observation of compliance for operational excellence resulting in a personal score of $0 in non-credit loss and strict adherence to TD's lending guidelines, reducing risks.

Toronto, Canada Area

• Collaboratively engage with the media to enhance and protect the brand reputation of the Bank of Montreal.
• Create and submit concise reports and analyses, on key stories, such as media mentions, expertise media involvement, competitor issues and market moving industry events for executives and c-suite officers.
• Perform research activities to discover new PR opportunities for the Bank of Montreal.

Toronto, Canada Area

• Participate as a team to enhance and protect the TD brand both internally and externally.
• Collaboratively generate communications strategies and provide key messaging and proof points for events, newsroom stories and other external publications.
• Continually strengthen the relationships with traditional and social media.
• Create and manage communications plans resulting in positive impacts and metrics for TD's brand reputation.
• Assist in guiding internal and external communications for all of TD's Lines of Businesses with both proactive and reactive issues through the Newsroom and Tech & Innovation portfolios.

79 Wellington St W, Toronto

• Demonstrated project management skills and an ability to partner with a team to develop clear communications plans.
• Creative strategic thinking with the flexibility to handle multiple tasks with initiative to meet sensitive timelines.
• Create and edit content for clarity and consistency in audits to optimize SEO for TD Wealth Intranet site while understanding all financial terms.
• Execute and help manage events by advancing BEOs and set up registration and encoding for up to 200 guests efficiently and accurately.

Sherbourne And Bloor

-Engage and educate the public because clients do not know the ins and outs of banking. -Having intellect and giving a human experience was key in order to build a relationship with clients and for clients. -Making sure communication barriers are understood so clients can understand what is in the best interest for them. -Proactive thinking resulted in.

Toronto And Windsor ON, CA

• Experience coordinating all stages of innovative, branded and revenue-generating events exceeding client and employer expectations.
• Develop plans for logistics and vendors to make a seamless experience for company and client alike.
• Adaptable event coordinator with a talent for special-event management and a focus on outstanding customer service.
• Created engaging content for client updates to create conversation and buzz about the issues or events.

Windsor, ON, CA

• Create messaging for AT&T support specialists to address customer needs with Sutherland's outsourced communications centre.
• Communicated to internal audiences in real-time of any network outages or emergencies through internal media.
• Modified and created script templates for Tier 1 customer support.
• Researched and developed presentations with a team for regional and district management with focus on finding solutions by establishing internal protocols for the outage management team so they could engage in customer.

Windsor Ontario

• Contributed to social media content creation and editing.
• Develop informational and key messaging, and design for web copy and brochures.
• Developed marketing research, wrote press releases/media kits and developed anticipated interview questions for Executive Director.
• Orchestrate city wide events and help manage fundraising activities.

Detroit, Michigan

• Brainstorm ideas for televised content by conducting market research. Support broadcasts and field interviews for general and investigative reporting by producing scripts, press releases and news reports.
• Support live news broadcasts with program content creation. This is an opportunity to learn and participate in the daily production of a fast-paced, major market newscast. Tasks may include writing scripts for live.
• Assist the Web Producers in story research and writing, use social media to gather information or share station content, and video publishing. Tasks may include conducting internet searches, scanning and reading.

Certification, Canadian Securities Certification (Csc)

Certification for selling investment funds in Canada

Public Relations Graduate Certificate, Public Relations/Image Management

Bachelor'S Degree, Political Science And Government

Activities and Societies: Alpha Sigma Phi

Bachelor'S Degree, Communication, Journalism, And Related Programs

Activities and Societies: Alpha Sigma Phi