Henderson Chatargun, Mba Email & Phone Number

New York City Metropolitan Area

Atlanta , Georgia , Us

Fort Lee, New Jersey, Us

• Provided consulting services for product management, project management, and business analysis across diverse industries which allowed me to learn how to lead multiple teams and learn multiple business models.• Developed product requirements and roadmaps to align with client objectives.• Prioritized tasks and aligned resources to meet project delivery timelines.• Implemented agile methodologies, optimizing project deliveries, and improving on-time deliverables.• Utilized client feedback to enhance project quality and deliverables.• Collaborated with technology leads to implement industry-standard best practices for cloud-based solutions.• Coordinated cross-functional team efforts, ensuring timely delivery of all projects.• Managed vendor relationships, ensuring timely delivery of services.• Stayed updated on SaaS and cloud-based industry trends in order to provide valuable solution recommendations to clients.

New York, Ny, Us

• Collaborated with cross-functional teams to establish comprehensive product roadmaps, clearly defining goals, ROI, and business requirements.• Developed and implemented reporting mechanisms to effectively measure the impact of delivered features.• Conducted detailed market research and analysis of user behavior, enabling an understanding of users and their needs.• Applied data-driven decision-making approaches to support assumptions and recommendations.• Demonstrated proficiency in delivering and supporting products across multiple locales, incorporating unique localization and go-to-market needs.

New York, New York, Us

Accomplishments • Led cross-functional team of stakeholders, designers, and technical team to launch Equinox intranet within the U.S. Canada, and the U.K. resulting in 83% engagement at the corporate offices. • Lead product manager that worked with designers, engineers, and product managers to launch employee mobile app to the U.S. and Canada. • Conducted user research, and utilized Adobe analytics to define the product vision and roadmap for employee mobile app and intranet. • Managed vendor, and Equinox team along with the project budget to launch a new employee recognition website that streamlined the recognition process. • Implemented Single Sign-on solution for 10 applications resulting in the reduction of password reset tickets for the service desk ​Responsibilities • Lead the ideation, design, development, QA, and launch of 5 different products • Utilize applications such as Jira, Visio, and Smartsheet to manage product scope, product roadmaps, project plans, and user stories to communicate a unified vision for products. • Monitor product KPIs using Adobe Analytics to create executive presentations, and determine product enhancements. • Partner with internal teams, and vendors to manage dependencies and cross-team initiatives which have resulted in on-time product launches. • Facilitate intranet processes for publishing relevant content to increase engagement. • Hired, and mentored team intern. • Remain up to date on industry trends to ensure products are offering current and value-creating features.

New York, Ny, Us

• Conducted product performance analysis using Google Analytics and customer feedback to ensure the website meets customer expectations.• Developed and executed a Google Analytics strategy to drive data-informed marketing decisions.• Successfully implemented website enhancements to improve online promotion conversion rates.• Created product requirements and roadmaps aligned with company goals to guide eCommerce strategy and vision for the website.• Established a product lifecycle and agile methodology for a website redesign project to ensure alignment with marketing strategy and enhance the customer experience.• Collaborated with marketing teams to create a strategy for email newsletter sign-ups, allowing for efficient customer segmentation.• Coordinated with cross-functional teams including marketing, design, development, business analysts, and project managers to prioritize product features, create project plans, and address customer demands in a timely manner.

Melville, Ny, Us

• Manage eCommerce marketing team and vendors to execute eCommerce strategy for corporate accounts and government agencies.• Successfully project managed the launch a website solution for a government agency resulting in 4,000 initial orders and renewal orders over 5 years.• Led the launch of an online product configurator solution for a government agency, increasing business by an estimated 65% and capturing an estimated 70% market share.• Contributed as a business lead for the next-generation eCommerce platform project team, gathering requirements and developing strategies.• Implemented eCommerce marketing best practices• Mentored 4 interns.• Develop strategies to launch customized web portals and marketing solutions in a timely manner.• Collaborated with the Director of Marketing to prepare and update marketing budgets.• Analyze web analytics to evaluate marketing campaign success and identify trends.

• Created project plans & estimates based on what each project required, and what external resources may be needed• Worked with team leaders to identify critical milestones and ensuring the timely delivery of such milestones• Developed new business opportunities by engaging, and managing prospect customers, while managing relationships with existing customers throughout the entire customer lifecycle• Tracked projects cost to ensure project stayed within budget

San Jose, California, Us

• Designed a patent process utilizing Microsoft Visio• Researched intellectual property• Created an educational presentation about intellectual property and newly designed patentprocess• Attended weekly project status meetings with Senior Vice President Innovation and VicePresident of Intellectual Property and Standards

San Jose, California, Us

• Created competitive review reports• Performed Quality Assurance testing for consumer software to ensure compliance with qualitystandards• Created Training Presentations• Attended weekly project status meetings with Vice President of Product Management andProduct Managers

• Updated website (HTML)• Research for new projects and developers• Administrative duties (filing, email, billing, database update)

Mba, International Business

Bachelor Of Science, Management