As an Investment Operations Manager for an Independent Advisory firm my responsibilities include:-Returning all phone calls/emails within 48 hours-Booking appointments/ maintaining a constant calender-Prepping paperwork and opening advisory/ brokerage accounts as well as direct business/ alternative investment accounts (IRAs, Variable, Fixed and Fixed Index Annuities, REITS, 529's, Life Insurance, Long-term care, Mutual Funds, etc.) -Processing all paperwork according to SIPC AND FINRA standards-Ensuring all client accounts are set-up and funded in a timely matter-Processing check requests and large deposits -Processing corresponding account paperwork (Address changes, email updates, dividend distribution changes, IRA Contributions, IRA distributions, RMDs, Rollovers etc.)-Executing Transfers, ACATs, Wires, ACH, etc. -Insuring clients needs are met in accordance with tax laws and account requirements.-Helping clients by acting as an liaison for technological issues and online account access-Managing the office when the advisor is out of town -Managing day to day operations and insuring all client needs are met