Hendhy Hendhy Email & Phone Number

Jakarta, Id

Netherland

Jakarta Selatan, Jakarta, Indonesia

• Manage, monitor and develop Microsoft Azure resources. • Responsible for Azure resources to provide reliable system.• Manage Microsoft 365 resources to deliver its services to all users.• Involve in enterprise network infrastructure planning and configuration.• Analyse and evaluate current IT system and proactively anticipate future IT service needs that includes research and develop new possible and relevant solution.

Tangerang, Banten, Indonesia

• Responsible for Enterprise network infrastructure planning and configuration.• Responsible for Azure resources to provide reliable system.• Manage Microsoft 365 resources to deliver its services to all users. • Collaborate with software engineering team and academic team to provide IT services based on needs.

Greater Jakarta Area, Indonesia

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Tangerang

1. Responsible for all servers including hardware, operating system, applications and upgrades.2. Manage server roles needed such as: Active Directory, file server, virtual machines, Group Policy, DNS, etc.3. Provide automated OS and application installation and manage its updates using WDS, WSUS and System Center.4. Manage, monitor, develop and evaluate Microsoft Azure resources such as: Azure AD, virtual machines, DNS, VPN, App Service, etc.5. Analyze and evaluate current ICT system and proactively anticipate future ICT service needs that includes research and develop new possible and relevant solution.6. Perform weekly backup: prepare, execute, evaluate & test.7. Provide L2 & L3 IT support.8. Deliver training and create friendly documentation for users.9. Support events at school as needed.

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1. Responsible for enterprise servers in five sitesa. Manage Active Directory, DNS, DHCP, Group Policy, NPS, WSUS, Distributed File Systemb. Conduct coordination with local IT administrator in each sitesc. Performing daily, weekly, monthly maintenance backups/restorative exercises, reviewing server logs for potential issues, and ensuring that anti-virus software and security patches are routinely updated and functioning, in order to ensure the integrity of server configurations.d. Responsible for storage capacity planninge. Manage Hyper-V and its virtual serversf. Provide reliable and secure environment for software engineering team2. Responsible for Hybrid Exchange services to provide emails for all Teachers and Staff that includes managing MX Record, Address Book, Transport Rules, Certificate, User’s mailbox, Remote mailbox on Exchange online, etc.Manage Hybrid Cloud to Office 365:a. SharePoint at Office 365 and on-premise SharePointb. AD Federation Servicec. Directory Synchronizationd. Exchange online for students3. Supervise helpdesk and also give IT support for users in need4. Manage deployment for all computers/laptop and their applications needed5. Create easy technical documentation for users about daily use of emails, WiFi, Office365 and many practical IT stuff that commonly used.6. Conduct and deliver training for teachers and staff regarding IT things such as OneDrive, Microsoft Lync and other IT related knowledge that are needed for users.

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1. Provides technical support in the area of information technology.a. Functions as a "Help Desk" representativeb. Communicates priorities and resolutions to ensure user needs are met and expectations managedc. Serves as the main POC (point of contact) for any outside vendors (hardware/software) and manages maintenance/repair as required.d. Serves as the liaison between the country office and the IT Consolidated Service Desk at the Head Office.2. Supports and maintains network hardware, network operating systems, and Compassion’s system applications which includes:a. Ensuring communications between Head Office and the country office are functioningb. Performing daily, weekly, monthly maintenance backups/restorative exercises, reviewing server logs for potential issues, and ensuring that anti-virus software and security patches are routinely updated and functioning, in order to ensure the integrity of server configurations.c. Maintaining environmental controls such as power conditioning (UPS) and contamination controls.d. Providing System Administration support as required to maintain user accounts, DNS, DHCP, Wins, etc. and maintaining connectivity to the Internet and VPN to Head Office.e. Works with Head Office System Administrators to coordinate upgrades and patches and to ensure that AD, Exchange, Security and operating standards are being adhered to.f. Participates with the Head Office IT teams as required to install/test standardized applications during deployment.3. Responsible for defining an IT disaster recovery plan for servers and local office information.4. Coordinates and delivers training to ensure that Compassion’s country office staff has the skills and abilities needed to effectively utilize the tools and systems available to them.5. Strives to enhance the effectiveness of country office operations6. Creates, maintains and updates user, systems and operational documentation in English and the local language.

Bachelor'S Degree, Information Technology

Activities and Societies: Student Association for Environmental and Adventure Activity (as participant) Christian Student Fellowship (.

Education record

Science

Activities and Societies: Student Council as Co-Leader