Recruitment & Talent Management• Aligning Organization needs by deeply understanding the culture and requirements.• Collaborate with HRBP Manager to concepting recruitment method that align with Organization needs.• Recruit 50 – 60 Employees within 2 months SLA• Execute recruitment and selection from job posting untill onboarding• Create effective hiring process by support and mapping existing employees.• Collaborate with HRBP Manager and Trainer Customer Service to conduct and create a clear onboarding program within Customer Service Department.• Giving advices to Line Manager to make Internal Hiring Process smoothlyOrganization Development• Collaborate with HRBP Manager to create, concepting, and define core competencies, professional competencies, and functional competencies.• Conduct Job Analyze and Job Documentation (Job Description) to be implemented in South-East Asia Customer Service Department.• Create and Revamp Standard Operating Procedure in Customer Service Department (HR Matter).• Collaborate with HRBP Manager to conduct and create Performance Appraisal aligning with KPI and Competency.• Create clear career path and ensure that employees are informed.Industrial Relation• Collaborate with HRBP Manager to create, concepting, define, and aligning Company Regulation to Customer Services Department’s Rules and Policy.• Giving advices to line manager to minimalizing risk of misconduct of any Industrial Relation things based on Goverment Rules,Policy, and Statute (e.g. Termination, Outsourcing, etc).HR Operation, Payroll, and Engagement• Managing and ensure all employee database is up to dated and correctly inputted.• Coordinate with outsourcing company to make sure all employees concern, issue, needs are solved.• Compile and calculate regarding payroll process and coordinate with Compensation & Benefit Manager to ensure zero mistakes on calculating payroll.• Ensure employee are engaged

Recruitment Process :- Work closely with leaders to find out the expectation of leaders for candidates- Job Posting- Sourcing & Shortlist - Scheduling all shortlisted candidates for interview and test- Prepare all candidates data needed to offer the position- Collecting personnel candidate document that accept the offers and invite the candidate for On Boarding Process- Input all data to HRIS and personnel candidates ready to a board!

Recruitment & Employer Branding• Recruit from Internship level to Managerial Level (Supervisor).• Conduct a job fair collaborate with Job Fair’s Promotor, succsessfully gain a lot of engagement and source of CV.• Maximize company’s source to ensure cost per hire are low.HR Operation• Ensure all company assets are recorded (e.g. Furniture, Electronic, Uniform).• Maintain employee’s database.• Assisting in creating performance appraisal system.General Affairs• Supervising 9 subordinates (3 Securities, 2 Drivers, and 4 Cleaning Services)• Create & record work-plan for Securities, Drivers, and Cleaning services• Monitor, control, and forecasting the budget, ensuring that all expenses are within the allocated limits.• Oversee the daily operation, ensuring that all facilities are well-maintained