Sony Experience Expert, Senior Sales
Reno, Nevada, United States
Provide personalized service and exceptional expertise for customers. Handle all aspects of the sale including: customer contracts and warranties, customer payments, cash and credit card/check transactions. Develop, maintain and communicate strong, up-to-date knowledge of wireless products, accessories, pricing plans and service features. This Sony Experience Expert ensures Best Buy delivers a world-class end-to-end experience across all aspects of home theater products with emphasis on the Sony ecosystem. This role works closely with customers and other employees to demonstrate, promote and sell a variety of exciting Sony products in the Home Theater Zone and across the store to ensure customers’ end-to-end needs are met.Top 1% in sales for entire company. During my adventure here I consistently led the store in revenue per hour, which led me to an all inclusive paid trip to Puerto Rico called "Achievers" on behalf of Best Buy.