Account Manager for Midcorporate clients in the industrial sector.
Alternate for maternity leave.

As an account manager I was responsible for managing the daily banking relationship between ING and its external clients. Internally I ensured SLA and client respect agreements and intervened when required. Externally i acted as a operational business advisor by providing clients the solutions to their banking needs.

Part-time job at Best Western Hotel de Korenbeurs ****.

A Best Western branded hotel is independently owned and operated but the Best Western Corporation ensures and measures the service level agreements based on their star ranking system.

Graduation assignment to conclude my bachelor studies at the International Business Clients department for mid-corporate and corporate clients.

Thesis topic:
ING, the preferred international bank.
Optimizing the client concept to gain competitive advantage in the Belgian mid-corporate market.

Summer job to assist the relationship managers of the department Business Banking Sector.

e.g. Preparation of pitchbooks/presentations, implementation of data quality improvements and administrative tasks.

Internship Business Banking Sales Sector at ING Eindhoven. Relationship management for the Mid-Corporates market in Oost-Brabant, the Netherlands