Hendri Kurniawan Widodo Email & Phone Number

Indonesia

Greater Jakarta Area, Indonesia

Jakarta - Indonesia

• Define the cloud and infra policy & governance, this would be including to define technical standardization and policies for infra & cloud deployment and operation of all in scope infra and cloud
• Create and maintain documentation, architectural diagrams, system standards and SOPs for existing and new systems
• Work in tandem with application groups to validate and approve new enterprise architectures and IT designs
• Manage the requirement for infra & cloud
• Foster close engagement with all relevant parties to analyze information needs and functional requirements and to identify and document emerging requirement, including to conduct and/or actively participate in meetings.
• Act as a customer advocate to deliver the right solutions and to ensure that those solutions are implemented and supported in an innovative and reliable way

Greater Jakarta Area, Indonesia

Job desc:Ensure all IT element such as Amdocs Billing system, application (SOA/SOAR, SAP, Convergys, etc) and infrastructure are following company’s standards and guidelines, or that proper, consistent accounting or other practices are being employedIT Service Audit and Compliance sub-ordinate:Quality Assurance: Ensure quality assurance (process) in IT.

Greater Jakarta Area, Indonesia

Maintain End to End customer journey related to XL Internet, BlackBerry, International Roaming, Corporate Services and Voice/SMS- Improvement plan for Service/Network infrastructure - Business and commercial analytic - Customer experience management (CEM)- Improve Customer Satisfaction Index

Presales activity for Tellabs Product:- Tellabs Mobile Backhaul Solution- Tellabs IP/MPLS and Multi Services Solution- Tellabs Metro-E and Carrier Ethernet Solution- Tellabs SDH/PDH and MSPP Solution- Tellabs DWDM and ROADM Solution

• Analysis of business and Backbone Roadmap
• Implementation of fiber-optic project
• Implementation of infrastructure project: - DWDM - SDH / PDH - Metro-E - Last Mile (BWA and Radion Link) - Value Added Services - Internet and IP Backbone

• Penetration of market Wholesale Telco, NAP/SISP and SME markets o Wholesale Telco: - All Indonesia GSM/CDMA Operator as customers - International Private Link Circuit (IPLC) service for International Operator o.
• Acquisition, Maintain and Retain existing Wholesale and SME customers
• Create New Product for Acquisition and Base on customer needs
• Create New Bundling Product for Promo and Retention Program
• Asses for Backbone and ISP/NAP infrastructure (Upstream and Core Network)
• Create Policy for Wholesale and Partnership

• Market Research for Small Medium Enterprise (SME) Needs (IT Service, GSM and Non-GSM)
• Indonesian SME Profile and Product Packaging
• 4 Regions (Jakarta, Sumatra Area, West Java, Central Java, East Java and Bali) in Indonesia for SME Market Penetration
• SME Business Process, SME Standard Operational Procedure (SOP) and SME Business Plan
• SME Product Roadmap and Partnership Scheme

• Team Leader for Banking Finance and Trading Services Segment
• Pre-sales Activity for GSM and Non-GSM Busol Service
• Fixed Mobile Convergence (FMC) Advisor
• New Technology and Cost Benefit Analysis Team

• Design, maintenance & analyzing Lintasarta MPLS/IP core/backbone & edge network
• Configuring network devices for services like Internet, MPLS-VPN & Frame Relay: Nortel Passport 7K, Cisco DSLAMs, Routers (1700, 2600, 3600, 3700 & 7200 series, etc.), Switches (Catalyst 2900, 3900 series, etc.).
• Network Internetworking, Service Internetworking and System interoperability Test for New Technology (Broadband
• Wireless Access (BWA), Wireless Local Loop (WLL), WIMAX, IP/ATM DSLAM, Radio Link, Layer 2 VPN (L2VPN)

• Operation & maintenance Lintasarta IP network devices for such service like Internet & MPLS-VPN which included Cisco DSLAMs, Routers (1700, 2600, 3600, 3700 & 7200 series, etc.), Switches (Catalyst 2900, 3900 series.
• Operation & maintenance all network customers with managed services provided by Lintasarta.