• Upheld the highest customer service standard. • Communicated and responded to customer queries in a polite manner. • Maintained professional relationships with other staff and regular customers.

• Performed analysis on routine and ad-hoc samples of incoming Raw Materials, Marketing and Finished Goods. • Managed and operated analytical instruments such as Gas Chromatography, Karl Fischer, Acid Titrator, Viscometer, Ruldolph Specific Gravity Refractive Index. • Prepared samples safely using good food hygiene practices for assessment by the Panels and other evaluation tests such as side-by-side test, triangle test and blind test.

Undergraduate Research Opportunities Program in Science (UROPS) - Project Title: Designing Analytical Chemistry Experiment for the Elemental Analysis using ICP-AES- Performed sample preparation and treatment on various commercial and environmental samples and determined one that best enhances student's learning. - Proposed a new analytical experiment for Year 3 undergraduates for the elemental analysis of different types of sample using Inductively-Coupled Plasma-Atomic Emission… Show more Undergraduate Research Opportunities Program in Science (UROPS) - Project Title: Designing Analytical Chemistry Experiment for the Elemental Analysis using ICP-AES- Performed sample preparation and treatment on various commercial and environmental samples and determined one that best enhances student's learning. - Proposed a new analytical experiment for Year 3 undergraduates for the elemental analysis of different types of sample using Inductively-Coupled Plasma-Atomic Emission Spectroscopy (ICP-AES)- Applied good laboratory practice and maintained a clean and safe laboratory environment for other users. Show less