Engineer, Principal
Current• Specialize Verizon launch process in road maps, requirement compliance, acceptance tests, and feature development.** Cooperate with marketing, product management, and development teams in feature definition, customization, and prioritization to meet diversified customer schedules** Engage discussions with carriers in feature road maps with guidance and professional feedback** Built a trusting relationship with carriers, test labs, and test equipment vendors** Participate and support carrier trials for feature and service roll-out** Assist customers on product feature definition, software planning, and waiver negotiation with carriers. ** Supervise customer training, documentation and presentations on new features, problem resolutions, and waiver applications• Tech lead on major projects to ensure they are driven to completion** Collaborates across teams to anticipate issues and provide solutions to ensure effectiveness of software functionality to meet project schedules.** Debugs highly complex issues in customer software systems and allocates resources as needed; works with leadership of development team to provide solutions.• Lead a team to expedite solutions on pre-and-post launch problems** Conduct diagnosis and debugging and software re-tailoring often through on-site customer visits** Established close connections to carrier teams for immediate attention on problems and to provide solution for manufactures• Focus on LTE, 5GNR, multimode operation, and IMS (Voice over LTE/WiFi) modem solutions** Worked on the latest 5GNR solution for North America launches** Obtained extensive experiences on software development and debugging from legacy chip sets to the latest Snapdragon SDM855 and 5G modem X50.** Acquired a profound understanding on industry-leading technologies from both system design and implementation details** Gained expertise on C/C++ software integration and development for embedded operating systems and modem protocols
