With over 5 years of academic experience in the Information Technology and Cybersecurity, I possess a deep understanding of Computer System Hardware and Software, Office 365, Computer Networks, Troubleshooting techniques, Hacking Tools and Techniques, Different Operating Systems, and Information Security. In my role as a Cybersecurity Team member at the SAP Software Solutions, I successfully performed password management and server hardening, ensuring seamless protection and minimizing vulnerabilities. Additionally, as a Team Lead at the Lambton College, I managed a team of 4 cybersecurity enthusiasts, guiding them to become proficient Splunk user-level experts achieving 100% on time project completion rate through efficient team management and meticulous organization.I am a recent graduate from the Lambton College, holding a Bachelor of Engineering in Information Technology from the esteemed Gujarat Technological University. As a Certified Cybersecurity Associate, I have gained extensive knowledge in Information and network Security concepts through ISC2 Organization.Recognized for my passion in IT, I have obtained certifications that includes the Treat Hunting certification form Virtually Testing Foundation and Foundations of Operationalizing MITRE ATT&CK from Attack IQ. Additionally, I have consistently made it to the Dean's Honors List in 2021 and 2022.With strong interpersonal and people skills, I thrive in collaborative environments. I am eager to join organizations that share my passion for making a positive impact and value-driven work.Let's connect and explore how we can create meaningful contributions together.
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Cyber Security Team MemberSap Jan 2023 - Apr 2023Protected the keys for the IT kingdom by -Performed password management.-Identified password flaws for client's most sensitive accountsPhishing campaign -Identified and mitigated phishing attempts for clients.Hardening the Server 2019-Performed server hardening by managing password policy.Vulnerability scan for the system and accounts-Identified non-compliant accounts.-Provided recommendations and mitigations techniques on client`s systems and identity. -
Team LeadLambton College May 2022 - Aug 2022Mississauga, OnEthical Hacking and Threats and Defense Mechanism● Oversaw the development of a team of 4 cybersecurity enthusiasts, guiding them to become proficient Splunk user-level experts.● Implemented optimized file management protocols, facilitating the project's submission a remarkable 2 weeks in advance of the deadline.● Achieved a 100% on-time project completion rate through efficient team management and meticulous organization. -
Technical Support RepresentativeSai Services Jun 2020 - Apr 2021Vapi, Gujarat, India● Provided first and second-level technical support through calls and emails, ensuring a prompt response to user inquiries.● Resolved technical issues and queries with expedience and efficacy, maintaining a stellar track record of achieving 95% user satisfaction through articulate and empathetic communication strategies.● Demonstrated an exemplary proficiency in troubleshooting, resulting in an average resolution time of less than 30 minutes for user issues, significantly improving… Show more ● Provided first and second-level technical support through calls and emails, ensuring a prompt response to user inquiries.● Resolved technical issues and queries with expedience and efficacy, maintaining a stellar track record of achieving 95% user satisfaction through articulate and empathetic communication strategies.● Demonstrated an exemplary proficiency in troubleshooting, resulting in an average resolution time of less than 30 minutes for user issues, significantly improving operational efficiency and user satisfaction.● Proactively supported end-users, contributing to the overall improvement of system functionality and user experience. Show less
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Information Technology Help Desk SupportSardar Patel College Of Education, Bakrol Oct 2017 - Sep 2018Science and Technology● Achieved a 70% resolution rate of technical issues through adept utilization of effective communication and troubleshooting skills, ensuring minimal disruption to IT operations.● Successfully troubleshooted hardware problems, swiftly restoring functionality and minimizing downtime for end-users.● Managed documentation processes with precision, guaranteeing a 99% delivery accuracy of updates to event supervisors and participating students through modern IT… Show more Science and Technology● Achieved a 70% resolution rate of technical issues through adept utilization of effective communication and troubleshooting skills, ensuring minimal disruption to IT operations.● Successfully troubleshooted hardware problems, swiftly restoring functionality and minimizing downtime for end-users.● Managed documentation processes with precision, guaranteeing a 99% delivery accuracy of updates to event supervisors and participating students through modern IT service desk tools.● Maintained impeccable confidentiality and integrity of personal student information, college data, and financial records, adhering to all applicable college rules and regulations with a flawless 100% compliance rate. Show less
Henil Patel Education Details
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Cybersecurity And Computer Forensics -
Information Technology
Frequently Asked Questions about Henil Patel
What is Henil Patel's role at the current company?
Henil Patel's current role is Seeking Full-Time Entry level IT Job | Certified in Cybersecurity (ISC2) | Bachelors in Information Technology | Post Graduate in Cybersecurity and Computer Forensics.
What schools did Henil Patel attend?
Henil Patel attended Lambton College, Gujarat Technological University, Ahmedbabd.
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Henil Patel
Currently Pursuing A Post-Graduation Diploma In Automobile Mechanics Technology At Nbcc. I Work As A Store Associate At Walmart Canada, Providing Excellent Customer Service And Supporting Retail Operations.Moncton, Nb -
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Henil Patel
Actively Exploring Opportunities In Process Or Production Engineering | Ex-Production Engineer At Chemisynth Performance Chemicals | 2 Years Of Experience In Chemical IndustryCalgary, Ab
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