Henk Westdorp Email & Phone Number

Amsterdam, Nh, Nl

Neways is a global innovator in mission-critical technology. Neways develops and produces highly complex electronics that facilitate major trends around global ESG themes. With more than 50 years’ experience and strong engineering power, Neways is proud to be technology innovation partner for the most demanding customers in the industry. With more than 3,000 specialists across the Netherlands, Germany, Slovakia, Czech Republic USA and China, Neways enables future solutions for EV charging, electric power trains, digitizing health solutions, sustainable agriculture, producing microchips and more.To enhance efficiency and client effectiveness in daily operations, the HR department is embracing continuous improvement through an ambitious optimization project. Neways HR aims to achieve this by focusing on three key areas:1. HR Organizational Transformation: Transforming into an People Services (HR Operations) organization involves streamlining collaboration, optimizing the functional hierarchy, and implementing efficient, effective governance to enhance agility, improve service delivery, and optimize overall HR processes.2. Process Optimization: Optimizing processes involves enhancing efficiency and effectiveness by standardizing and harmonizing workflows, improving employee experience, and focusing on cost-driven strategies to streamline operations and boost overall performance.3. HR Technology Service Center setup and HR Tech enhancements: The setup of an HR Technology Service Center focuses on upgrading service delivery by refining the operating model, optimizing processes, and maximizing the impact of current ICT systems to enhance efficiency, drive continuous improvement, and improve the overall employee experience.

Ruma is a multinational operating company (Netherlands, Poland and Dubai) and is the specialist in elastomer technology.Ruma has recently implemented a new ERP system (Microsoft Business Central) to gain efficiencies and to support Ruma’s operational end-to-end activities. To accomplish Ruma’s overall goals and to fully comply with all Ruma requirements, a follow-up ERP optimization track is commenced focusing on:- Obtaining detailed insights in business operations throughout the Ruma company (multiple Opco's) fulfilling the Ruma AO/ IC framework (including Governance)- Implementing additional added-value functionality in Business Central in parallel with identified optimizations and quick-wins from the initial Business Central implementation phase - Creating a Business Central support department to (1) respond effectively to queries and changes from the business, (2) to initiate continuous improvement cycles and (3) to optimize and align maintenance and support activities with a 3rd party expertise partner- Executing a Change and Communication plan focusing on IT adoption and the ERP way-of-working within Ruma

Assignments:Please find information in timeline.

Europe

In EY Europe-West region (9 countries), the implementation of ServiceNow HR Service Delivery (HRSD) is in preparation. As Lead Business Analyst, I am working with a team to (1) mobilize all EY countries to prepare for the project, (2) inventory all regional and country requirements, (3) Setup Design Principles for implementation, (4) Design employee user journeys to be implemented in ServiceNow and (5) Create regional HR Service Catalogue (based on events and journeys and including Service Delivery KPI’s).

Netherlands

My assignment focuses on (1) increasing the employee HR experience within EY NL and (2) transforming the EY HR Operations department in the Netherlands and Poland (outsourced part of NL HR Operations) by optimizing its Operating Model, Current Mode of Operations and HR supporting technology (ServiceNow, SAP SuccessFactors, Unit4).

Global

The Global Program Management role consists of transitioning Ahold Delhaize's Global IT Programs, into Ahold Delhaize operational IT organizations (global/ regional/ local). Current Programs:- Blade Program - SAP SuccessFactors & SAP EC Payroll, Mulesoft, WalkMe, DocuSign, PeopleDoc- FIT Program - S/4HANA Finance, GRC, BPC, MDG, Solution Manager, Mulesoft

Global

Ahold Delhaize is running a Global SAP Finance program, named FIT. As Project Manager and Transition Lead, my responsibility is to onboard SAP Finance and affiliated applications in the daily IT operations on global, regional and local level, achieving global Operational IT Readiness. The roll-out of FIT contains multiple (continental) waves.

Global

Ahold Delhaize is running a Global SAP SuccessFactors program (incl. EC Payroll), named Blade. As Project Manager and Transition Lead, my responsibility is to transition SAP SuccessFactors, EC Payroll and Mulesoft into the daily IT operations on global, regional and local level, achieving global Operational IT Readiness (including integration of outsourced services to 3rd party). The roll-out of the Blade program contains multiple (continental) waves.

Global

Ahold Delhaize is running a Global SAP SuccessFactors program (incl. EC Payroll), named Blade. As Global IT Solution Delivery Manager and Transition Expert, my job consists of designing how SAP SuccessFactors, EC Payroll and Mulesoft integrations will be delivered globally, regionally and locally on tactical and operational level, focusing on planning aspects, stakeholder management and business alignment (HR - Business Services - ICT). In addition it is my responsibility to setup a global governance framework, to design and implement processes based on ITIL4 and to build a service catalogue based on the before mentioned solutions and ICT support service processes ( i.e. Incident, Problem, Change, Release, Deployment and Service Level).

The Hague, South Holland, Netherlands

HR & ICT Counselor for HRM & Payroll Software market consultation, selection tender and supporting the Hotelschool implementation team with the introduction of HR2day (HRM & Payroll) software and services (including outsourcing 3rd party).

Amsterdam | Zoetermeer

Hoger Rendement is een jonge onderneming met zeer ervaren professionals op het vlak van Human Resources en Informatietechnologie. Wij hebben tot doel ervaringen te bundelen en nieuwe proposities in de markt te zetten, welke gebaseerd zijn op nieuwe dienstverleningsmodellen in combinatie met de laatste stand van de technologie.In de Hoger Rendement benadering staat de klant centraal en worden de diensten geleverd die in kwaliteit, tijd, budget en gebruikersgemak aan de klanteisen voldoen. Het uiteindelijke resultaat levert een bijdrage aan de doelstellingen van de klant in termen van ontzorging, kostenbesparing en medewerker tevredenheid.— Your employees, your capital, your future —Over de as van strategie, organisatie, proces, mens en technologie biedt Hoger Rendement diverse diensten aan. Hoger Rendement richt zich hierbij nadrukkelijk op:1. Het vertalen van HR strategie naar HR processen en ICT systemen (AFAS),2. Het innoveren van HR processen door inbreng van best-practices en introductie van nieuwe ICT oplossingen (AFAS),3. Het ‘ontzorgen’ van organisaties door structureel onderdelen van het HR/ ICT beheer (vb. uitbesteden applicatiebeheer) of HR processen over te nemen (vb. uitbesteden salarisverwerking, personeelsadministratie).Kortom: wij creëren een Hoger Rendement voor uw organisatie!

Zoetermeer, South Holland, Netherlands

HR & ICT Counselor for HRM & Payroll Software market consultation and selection tender.

Amsterdam Area, Netherlands

McDonald’s in the Netherlands has outsourced its Payroll and Application Management (AFAS) to a 3rd party Service Provider. In my role as Service Manager, I am responsible for providing flawless contracted services on-time and within budget, optimizing collaboration between McDonald's and Service Provider and advising McDonald's on next steps regarding HRM/ Payroll and ICT topics.

Amsterdam Area, Netherlands

McDonald’s in the Netherlands is outsourcing its Payroll and Application Management (AFAS) to a 3rd party Service Provider. In my role as Transition Manager, I am responsible for the transition of activities, including contract & stakeholder management, change management and process optimization.

Bergen Op Zoom Area, Netherlands

Bravis Hospital (600 beds, 3.000 employees, 6 locations) is starting to digitize its HRM function and all HR & Payroll processes. As Project Manager, I am responsible for building plans on focus & execution and implementing the required HR technology. In addition, I am responsible for stakeholder management (internal/ external) and change management towards the Bravis organization.

Den Haag

Haagse Hogeschool contracted a 3rd party for servicing their Oracle Database Management. In my role as Project Manager, I am responsible for transitioning Oracle Database Management to the new service provider, setup a solid chain of activities between Haagse Hogeschool stakeholders and other service providers (3+) regarding Front-office, Key-users, Application Management, Database & Server Management. In addition, I am responsible for Supplier Management, including the setup of all relevant documents: SLA, DAP, OLA, reports, etc..

Vianen (Ut)

With a footprint in more than 20 countries, 46,000 employees, and external revenue of 8.2 billion euros (2015), T-Systems is one of the world’s leading providers of information and communications technology (ICT).T-Systems offers a range of integrated solutions for business customers, including the secure operation of legacy systems and classic ICT services, the transformation to cloud-based services (including tailored infrastructure, platforms and software) as well as new business models and innovation projects for the business fields of the future, such as data analytics, the Internet of Things, machine-to-machine (M2M) communication and Industrial Internet.

Two hospitals (Isala (Zwolle) and Diaconessenhuis (Meppel)) join forces and merge into one healthcare organization.To integrate both organizations the program Harmonisatie Staf Applicaties (HSA) is formed to help forging one agile hospital organization. First of all the staff departments will be merged by synchronize more than 80 application systems for Human Resource, Finance & Control, Purchase, Logistics, Facilities, Technical Medical Services, Training, Sales department and Quality Governance. As Data Conversion Lead for SAP applications and HR applications, I work closely together with over 25 project staff members and professionals to support the two organizations by building a strong and smooth merging platform.January, 1st 2017 is set to be the final deadline for the legal fusion. To hold this milestone we developed a set of standard application migration checks, workshops and project processes. Communication with staff members of both organizations and strict time schedules used to control the huge task we signed up for.

Schiedam

Managers and employees are the Human Capital in every organization and the key to success for every organization. Optimal interaction between organization, management and employees is the result of best-in- class HR operations.hrm4all focuses on improving HR operating effectiveness through process improvements and implementing/ optimizing HR systems. We have in-depth knowledge and experience in HR and ICT and deliver best-practices and client-focused services. Our professionals operate at our clients in the roles of: program manager, project manager, change manager, senior HR/ICT advisor, HR process experts, quality assurance professional and are present in the early stages of client HR transformations.

Schiedam

MyForms is a cloud based talent & performance management tool and is designed to support companies in developing their human capital in alignment with business strategy and company goals. Myforms delivers an environment with tools to optimize and coordinate the performance and potential of each employee and the organization as a whole. By using the Myforms application companies are able to optimize their strategic personnel planning, organizational talent insight, employee engagement and retention, performance appraisals, 360-degree assessments and employee e-portfolio.

Almere Stad Area, Netherlands

Gemeente Almere has decided to invest in new state-of-the-art HR and Payroll software. Its ambition is to digitize all HR processes and introduce Self Service concepts to its employees and clients.With a team of Gemeente Almere we redesigned all relevant HR/ Payroll processes. These were recruitment, personnel administration, time management, payroll, learning, strategic personnel planning and personnel cost planning. In addition, we started a market orientation for selecting new HR tooling. In my role as HR/ ICT Counselor, I advised the HR project team on best-practice HR processes and tooling, lead workshops to create new and optimized HR processes, advised on needs and wishes from a process and tooling perspective.

I was co-founder of the Dutch Raet PO - HR/ PY B User Group. The objective of this user group is to discuss with Raet BPO clients strategic and tactical HR/ PY topics and to translate these topics into value-added processes and ICT-systems (Youforce).

Netherlands

Project Manager. Redesigning Time & Attendance and Hours Accounting policies, procedures and processes. Selecting and implementing new software application.

Netherlands

Project Manager Shared Service Center. Designing and implementing an HR Shared Service Centre, including organizational structure, processes and Self Service functionality (ESS/ MSS - Click, Call, Face) for 4 Fokker Business Units.

Netherlands

Business Consultant - Optimization Project on Export Compliance. Responsible for redesigning procedures, processes and ICT in accordance with the Fokker Compliance Framework.

Netherlands

Application Consultant. Implementation of a new HR & Payroll Information System for Fokker Aerostructures, Fokker Landing Gear, Fokker ELMO and Fokker Services.

Netherlands

Dunea has decided to uplift all core and supporting processes and ICT tooling (Program Wave). From an HR perspective, this means redefining all HR/ Payroll processes (from operational processes like: recruitment, personnel administration, payroll, time management and tactical processes like: performance & talent management and personnel cost planning) and selecting new HR tooling. In my role as HR/ ICT expert, I advised the HR project team in their market orientation regarding HR processes and tooling and initiated relevant workshops on new HR processes.

Netherlands

Project Manager - Implementation of Strategic Personnel Planning & Talent Management Software.Strategic Personnel Planning and Talent Management is one of the key drivers for the HR organisation to excel upon. The Dutch Department of Education needs to prepare long term on having the right people with the right skills on board to service their customers internally and externally on a high level.To realise these goals a project was setup for implementing HR tooling focussing on Strategic Personnel Planning and Talent Management. My role as Business Consultant was to design new HR processes and to implement the selected HR tooling (MyForms e-hrm) supporting the long-term view of the Department.

Luxon provides its customers an unique contribution to HR process optimization and implementation, on a basis of deep knowledge of SAP technology and experience in HR business.

Amsterdam Area, Netherlands

Project Manager. Implementation SAP Human Capital Management (HCM) and transition lead for HR & Payroll outsourcing and application maintenance support to 3rd party.

Amsterdam Area, Netherlands

Project Manager for 1. the introduction of HR Shared Services and Self Service functionality based on Click, Call, Face and 2. SAP Service Provider selection (tender) and SAP implementation preparation.

Amsterdam Area, Netherlands

Project Manager for 1. process redesign phase (Logistics, Procurement, Finance, Facility & Housing, HR), 2. ERP software selection tender and 3. Service Provider selection tender.

International

Deputy Global SAP Practice Leader and member of the Logica SAP Board. Assignment consisted of initiating projects to establish a one Logica (SAP) face towards the market and customers and contribute towards the integration of local Logica SAP practices into a new global SAP practice.

Magma is a specialized HR and ICT service provider in the Dutch market. Magma's expertise is on:• HR/ ICT business consulting (HR/IT outsourcing services, HR shared centre services),• Integration of HR and ICT (designing and optimizing new HR processes, implementing new HR systems, support existing HR systems).Within the Magma management team my responsibilities were: • Realizing business goals in terms of revenue, profit & loss and number of consultants, • Human Resource Management (including recruitment, people development, training & education).Besides the above described responsibilities, I worked on HR projects focusing on HR/ICT business consulting and HR & Payroll outsourcing services assignments.

Management of the SAP HCM Support Center and directing a team of SAP HR project consultants. My position at LogicaCMG was Associate Director in the Division Enterprise Resource Management. I was responsible for 2 SAP teams: • SAP HCM Support Centre team (SAP HCM outsourcing services: system maintenance and payroll services),• SAP project consultants. For both teams my terms of responsibilities were:• Sales and Account Management (servicing target accounts in the Industry, Distribution and Transport market),• Delivery Management (realizing successful SAP HR projects - within time and on budget),• People Management/People Development (deployment, development and managing a team of over 15 SAP consultants),• Day-to-day business: realizing targets on sales, revenue, order intake and profit margin, accounts receivables management, invoice management, recruitment, etc.

In July 2000, I founded an HRM focus group within the Dutch-Speaking SAP User Group (Role: Secretary). The objective was to translate the value-added Human Resources processes to SAP HR from a client and user perspective. With the integration of Focus Groups within the Dutch-Speaking SAP User Group a new Focus group, named ‘Personnel’, was created. Main goal of the Focus group was to inform and interact with client members about the best practices of SAP Human Resources functionality. I was vice-chairman of this group.

As Sales Manager I was part of the Dutch commercial team. In addition to managing existing accounts and developing new accounts, I was also Partner Manager and responsible for the relationship with SAP, HP and VNSG (Dutch-Speaking SAP User Group).

As SAP HR consultant, I was involved in a great number of SAP HR implementations. In this combined role I was responsible for HR process transformation, quality management within projects, project delivery, implementation of SAP HR systems and educating people in new HR processes. My HR expertise was on personnel development, HR performance management and recruitment. My SAP expertise included the design and customizing of the SAP modules Personnel Administration (PA), Organizational Management (OM), Personnel Development (PD) and Recruitment.

As a SAP Logistics consultant (SAP Modules: Sales and Distribution & Material Management), I participated in two large implementation cycles. My activities were primarily focused on the alignment of the client logistics processes and the customization of the SAP logistics modules. In addition to these implementations, I also performed short in-depth assignments such as process health checks, IT quick scans and the maintenance of SAP logistics systems.

Mc, Master In Consulting

Drs., Business Economics

Bachelor, Business Administration

Vwo