Henna Heikkilä
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Henna Heikkilä Email & Phone Number

Senior User Experience Designer with a service design twist 💎 at Gofore
Location: Hämeenlinna, Kanta-häme, Finland 20 work roles 3 schools
1 work email found @gofore.com LinkedIn matched
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Current company
Role
Senior User Experience Designer with a service design twist 💎
Location
Hämeenlinna, Kanta-häme, Finland
Company size

Who is Henna Heikkilä? Overview

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Quick answer

Henna Heikkilä is listed as Senior User Experience Designer with a service design twist 💎 at Gofore, a with 550 employees, based in Hämeenlinna, Kanta-häme, Finland. AeroLeads shows a work email signal at gofore.com and a matched LinkedIn profile for Henna Heikkilä.

Henna Heikkilä previously worked as Senior User Experience Designer at Gofore and User Experience Designer at Gofore. Henna Heikkilä holds Master Of Science (Ms), Interactive Technology from Tampereen Yliopisto.

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*@gofore.com
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Profile bio

About Henna Heikkilä

I’m creating a better world one (digital) service at a time. 💎As a User Experience Designer I use tools and methods of service design to make sure the digital service suits the needs of the users as well as works nicely with the real-world processes and restrictions.My experience:🧡 designing services with users for different platforms🧡 designing both physical and digital services🧡 facilitating workshops🧡 working with customers and stakeholders from public, private and third sectors🧡 working in agile teams with product owners, developers, and testers🧡 carrying out projects with varied extents and diverse timelinesKeywords:👀 User-Centered Design👀 Service Design👀 User Experience Design👀 User Interface Design👀 Usability TestsI'm used to work with people with different personalities and motivations, to manage projects with limited resources, to find satisfying solutions for all parties, to speak up, to question, and to lead people, projects, and organizations based on strategy and goals. As a person, I want to do things better than before, I question habits, and I'm eager to learn something new every day. As an employee, I'm most motivated when my tasks vary day-to-day and when I get to work in an active environment. And as a team mate, I'm a great listener, eager to lend a hand and love to share a laugh or two with my co-workers.

Listed skills include Human Computer Interaction, Usability, User Experience, Human Centered Design, and 23 others.

Current workplace

Henna Heikkilä's current company

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Gofore
Gofore
Senior User Experience Designer with a service design twist 💎
tampere, pirkanmaa, finland
Website
Employees
550
AeroLeads page
20 roles

Henna Heikkilä work experience

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Senior User Experience Designer

Current

Helsinki, Uusimaa, Finland

Case City of Vantaa's early childhood education: designing new digital services for their employees and for the parents, facilitating workshops, designing internal processes, customer journey maps, service blueprints and prototypes, and leading uat testing.Case Fintraffic Road: creating user stories, user flows and use cases, designing UX and visuals, creating graphics, maintaining and updating style guide, leading design work

May 2024 - Present

User Experience Designer

Helsinki

Case City of Vantaa's early childhood education: designing new digital services for their employees and for the parents, facilitating workshops, designing internal processes, customer journey maps, service blueprints and prototypes, and leading uat testing.Case Fintraffic Road: creating user stories, user flows and use cases, designing UX and visuals, creating graphics, maintaining and updating style guide, leading design workCase DigiFinland Oy: designing, running, analyzing and reporting usability testsCase City of Tampere: designing, running, analyzing and reporting usability tests

Feb 2020 - May 2024

User Experience And Service Designer

Vantaan Kaupunki - Vanda Stad - City Of Vantaa

I worked for City of Vantaa's early childhood education designing new digital services for their employees and for the parents.I facilitated design workshops with parents and employees, designed internal processes, customer journey maps, service blueprints and wireframes, made clickable protos and did uat testing.I worked as a subcontractor via Seure (a recruitment and staffing company).

Apr 2018 - Jan 2020

User Experience Designer

I worked for a customer (City of Vantaa) in two of their projects: on designing digital services for early childhood education and on designing a city-wide webstore. My job included tasks from both service and UX design. For example I facilitated design workshops, designed internal processes, customer journey maps and service blueprints, defined user requirements and use cases, updated the style guide, made wireframes, user interface designs and clickable InVision protos.I worked as a subcontractor for Digitalist Group (previously known as Ixonos Plc) via Academic Work, a recruitment and staffing company.

Jan 2017 - Mar 2018

Scholarship Holder

Finnish Cultural Foundation / Häme Regional Fund

I did research on gaze-based user interfaces. The research included programming prototypes, running user tests, analyzing the data, and writing research papers.

Jan 2015 - Jun 2015

Scholarship Holder

Ella And Georg Ehrnrooth Foundation

I did research on gaze-based user interfaces. The research included programming prototypes, running user tests, analyzing the data, and writing research papers.

Jul 2014 - Dec 2014

Usability Expert

I did usability tests, expert and heuristic evaluations, and user interface designs for mobile applications, web sites, and touch-screen applications.

Jan 2006 - Aug 2014

Researcher (Part-Time)

I did research on gaze-based user interfaces. The research included programming prototypes, running user tests, analyzing the data, and writing research papers.

Mar 2014 - Jun 2014

Doctoral Student

I did research on gaze-based user interfaces and lectured a course on usability evaluation methods in Finnish (2012-2013) and in English (2013). The research included programming prototypes, running user tests, analyzing the data, and writing research papers.

Jan 2012 - Feb 2014

Researcher

I did research on gaze-based user interfaces and lectured a course on usability evaluation methods in Finnish (2011) and in English (2011). The research included programming prototypes, running user tests, analyzing the data, and writing research papers.

Jan 2010 - Dec 2011

Scholarship Holder

I did research on gaze-based user interfaces. The research included programming prototypes, running user tests, analyzing the data, and writing research papers.

Jan 2008 - Dec 2009

Adjunct Instructor

I worked as an adjunct instructor for several courses in interactive technology.Introduction to Interactive Technology (falls 2006–2007, 2009): teaching weekly exercise groups, grading examsIntroduction to User Interfaces (falls 2004–2007): teaching weekly exercise groups, grading design exercises, grading examsUsability Evaluation Methods (springs 2006–2009): guiding and grading group assignmentsDesign and Evaluation of Graphical User Interfaces (spring 2005): guiding and grading group assignments

Sep 2004 - Dec 2009

Researcher

First part of the year, I studied usability and privacy issues in ubiquitous computing. I gathered data through questionnaire (almost 100 participants) and group interviews based on scenarios for ubiquitous computing, and analyzed the data for my Master's Thesis. The latter part of the year familiarized myself with literature on gaze-based interaction to write the plan for my PhD thesis and applied funding for the PhD research.

Jan 2007 - Dec 2007

Research Assistant (Part-Time)

I studied usability and privacy issues in ubiquitous computing. I gathered data through questionnaire (almost 100 participants) and group interviews based on scenarios for ubiquitous computing, and analyzed the data for my Master's Thesis.

Jun 2006 - Dec 2006

Teacher

Summer University Of Tampere

I taught adult students to use Microsoft Word, Excel, and Power Point and to run errands on Internet. These IT skill lessons were a part of Language and Information Society Education for Academic Immigrants.

Jan 2007 - May 2007

Teacher

Summer University Of Tampere

I taught adult students to search information on Internet and to use Microsoft Office. These lessons were a part of Language-Oriented Training Program for Russian Commerce and Tourism.

May 2006 - Aug 2006

Teacher

Summer University Of Tampere

I taught adult students to use Microsoft Word, Excel, and Power Point and to run errands on Internet. These IT skill lessons were a part of Language and Information Society Education for Academic Immigrants.

Aug 2005 - Dec 2005

Lecturer

Open University Of Tampere

I taught adult students on Introduction to User Interfaces course together with another teacher. My part was to lecture two thirds of the lectures, to run the weekly exercise group, and to grade design exercises and half of the exams.

Jan 2005 - May 2005
Team & coworkers

Colleagues at Gofore

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3 education records

Henna Heikkilä education

Design Management And Service Design

Open University Of Lapland

Study program of "Design Management ja palvelumuotoilu" (Design Management and Service Design) in Open University of Lapland (25 study.

Finnish Matriculation Examination

Hämeenlinnan Yhteiskoulun Lukio
FAQ

Frequently asked questions about Henna Heikkilä

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What company does Henna Heikkilä work for?

Henna Heikkilä works for Gofore.

What is Henna Heikkilä's role at Gofore?

Henna Heikkilä is listed as Senior User Experience Designer with a service design twist 💎 at Gofore.

What is Henna Heikkilä's email address?

AeroLeads has found 1 work email signal at @gofore.com for Henna Heikkilä at Gofore.

Where is Henna Heikkilä based?

Henna Heikkilä is based in Hämeenlinna, Kanta-häme, Finland while working with Gofore.

What companies has Henna Heikkilä worked for?

Henna Heikkilä has worked for Gofore, Vantaan Kaupunki - Vanda Stad - City Of Vantaa, Digitalist Group & Network, Finnish Cultural Foundation / Häme Regional Fund, and Ella And Georg Ehrnrooth Foundation.

Who are Henna Heikkilä's colleagues at Gofore?

Henna Heikkilä's colleagues at Gofore include Riikka Mannermaa, Mikko Savolainen, Matti Haapaniemi, Santeri Kettu, and Aleksi Lintuvuori.

How can I contact Henna Heikkilä?

You can use AeroLeads to view verified contact signals for Henna Heikkilä at Gofore, including work email, phone, and LinkedIn data when available.

What schools did Henna Heikkilä attend?

Henna Heikkilä holds Master Of Science (Ms), Interactive Technology from Tampereen Yliopisto.

What skills is Henna Heikkilä known for?

Henna Heikkilä is listed with skills including Human Computer Interaction, Usability, User Experience, Human Centered Design, User Centered Design, User Experience Design, Interaction Design, and User Interface Design.

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