Henna Mir, Mpa, Mscj Email & Phone Number

Miami, Florida, United States

Provide consultation to faculty to conceptualize, design, develop, deliver, and assess high-quality hybrid, and online courses, recommending cutting edge tools and best practices to achieve and ensure student-learning outcomes.Responsibilities: Consults with university faculty and other stakeholders by maintaining a design portfolio of new online courses and quality enhancement courses.Ensures newly developed courses meet quality design standards. Consults with faculty in the writing and development learning objectives.Provides pedagogical consultation services to online faculty including, but not limited to, coaching, mentoring, and encouraging online teaching, learning best practices and FIU Online quality and cost initiatives.Establishes and maintains collaborative relationships with university faculty, serving as a key source of information on best practices for instructional design, FIU Online initiatives, and advancing excellence in online teaching.Ensures newly developed courses meet quality design standards. Consults with faculty in the writing and development learning objectives.Creates and facilitates training for stakeholders on instructional design practices and theory, development processes, and emerging uses of available tools or resources.Responds to course portfolio requests and performs service recovery in a timely manner.Maintains functional competency with media design and creation skills, LMS tools, and associated educational technologies to perform assigned duties.Collaborates with the Instructional Design Manager on assigned projects or committees to advance FIU Online initiatives.Facilitates training for stakeholders on instructional design practices and theory, development processes, and emerging uses of available tools or resources.May occasionally supervise employees.

Miami/Fort Lauderdale Area

Collaborate with multiple subject matter experts (SMEs) to design and develop effective and engaging remote, hybrid and fully online courses.Maintain existing courses and evaluate them to provide faculty with recommendations on how to improve overall course quality.Ensure newly developed courses meet quality design standards. Consult with faculty in the writing and development of learning objectives.Create and facilitate training for faculty on instructional design practices and theory, development processes, and emerging uses of available tools or resources.Collaborate with subject matter experts (SMEs) to effectively translate highly complex concepts into user-friendly and relatable learning content.Maintain functional competency with media design and creation skills, LMS tools, and associated education technologies to perform assigned duties.Responsibilities:Assist university faculty to design, develop, and maintain distance learning courses and materials.Provide recommendations regarding all aspects of the course design & development process, including content arrangement, use of assessments, and selection of appropriate technology to facilitate distance learning.Assist faculty in assessing the effectiveness of a given instructional tool or strategy when applied to a particular learning goal.Implement design methods to transform content into instructionally sound, interactive learning modules that will aid instructors in assessing the needs of distance learners.Implement FIU Online’s Quality Assurance standards and best practices in the creation of assigned distance learning courses.Establish and maintain a collaborative relationship with instructors and serves as the source of information in regards to FIU Online initiatives and trainings.Respond to faculty requests and resolve all course maintenance requests in a timely manner.Remain current with media design and creation skills in appropriate technologies.

Miami, Florida

Assist university faculty and other clients to design, develop, and maintain distance learning courses and materials.Provide recommendations regarding all aspects of the course design and development process, including content arrangement, use of assessments, and selection of appropriate technology to facilitate distance learning.Assist faculty in assessing the effectiveness of a given instructional tool or strategy when applied to a particular learning goal.Implement design methods to transform content into instructionally sound, interactive learning modules that will aid instructors in assessing the needs of distance learners.Document and manage work flow processes related to instructional design.Implement FIU Online´s Quality Assurance standards and best practices in the creation of assigned distance learning courses.Establish and maintain a collaborative relationship with instructors and serves as the source of information in regards to FIU Online initiatives and trainings.Create, maintain, and facilitate general training for the benefit of faculty, staff, and students.Perform scheduled course audits to ensure distance learning courses meet departmental quality standards.Respond to faculty requests and resolves all course maintenance requests in a timely manner.

Miami, Florida

Assist and support the Associate Director of Online Credit Programs in carrying out high-level program development, policy research and analysis, preparing program materials, organizing, communications, management and related program activities.Organize, schedule and prepare for meetings with key people and partners, help maintain and manage multiple office calendars to coordinate workflow, assist in the preparation of fiscal and administrative reports and provide other office management and related support, as needed.Help capture, process, and organize data and tasks to ensure effective management of the Associate Director’s workload.Provide assistance in tracking the progress of credit program projects and initiatives while maintaining a high level of service excellence. Coordinate monthly departmental meetings, document and distribute meeting minutes, organize and disseminate the department’s monthly newsletter and compile reports for consideration and presentation to the Executive Director. Develop training material for incoming Program AssistantsMonitor, prepare and disseminate written and spoken communications across multiple media.Create and modify documents such as reports, memos, letters, and contracts using word processing, spreadsheet, database and/or other presentation software.Perform general clerical duties and support staff in assigned project-based work.

Miami, Florida

Present the skills and competencies necessary for first-year students’ transition to the university, including developing effective study skills; understanding University Core Curriculum, major, and career choices; managing time, finances, responsibilities, health, and wellness; developing socialrelationships and appreciating the diversity of our campuses and communities; and preparing students for global citizenship.Responsibilities:Assist students with the general transition from high school to the university.Design learning objectives, assessments, exercises, content, and lesson plans.Develop a rapport with first-year students and become familiar with their needs.Implement activities that address classroom success.Evaluate student performance fairly and consistently and return student work promptly to promote maximum learning.Provide students with an understanding of campus procedures, policies, and opportunities.Promote student success and student responsibility, providing both challenge and support for the learning process.Communicate accurate and timely information to students about academic resources and student services.Prepare and conduct well-organized presentations on various SLS course topics.Plan and organize instruction in ways that maximize student learning.Utilize Blackboard Learn 9 Learning Management System to enhance face-to-face learning through online tools and resources.Encourage active student involvement in the classroom, in the university and in the community.Provide academic and career advisement for SLS students.Challenge students to examine their study skills and habits.Maintain accurate records of student progress and submit final grade rosters each semester according to established deadlines.Respond appropriately to assessments, feedback, and evaluations.

Bal Harbour, Fl

Responsible for carrying out all administrative duties as required by the Director of Sales & Marketing such as handling calls, responding to emails, drafting, proofreading, & editing all outgoing correspondence, scheduling appointments, making travel arrangements, placing purchase orders, processing all incoming/outgoing mail, managing files & vouchers, assembling sales kits, and handling all the day to day needs required by the Sales Office.Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, property tours, social media networking, etc.); maximize room revenue to meet/exceed goals.Assist in developing, implementing, monitoring, and controlling the group sales annual budget and marketing plan; analyze competition, market trends and customer needs and comments; prepare and review forecasts, period and reports and various sales and rate reports to continually assess the group's productivity against the budget, plan and market place.Managing extranets, entering promotional updates, & planning events and business meetings. Creating and modifying contracts & reservations, processing payments, issuing refunds, handling customer complaints, & providing excellent customer service.Act as a liaison with other departments in the hotel to provide information in a timely manner and ensure group needs are carried out as contracted

Miami/Fort Lauderdale Area

Handled multifaceted clerical tasks (e.g., data entry, filing, records management) as the graduate assistant to the Office of Pre-Collegiate Grants & McNair Program. Ensured the delivery of premium service to students. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.Highlights:Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official school correspondenceCommunicated effectively with multiple departments to plan meetings and prepare application packages for new studentsEstablished strong relationships to gain support and effectively achieve results Helped coordinate dozens of program events such as research symposiums, induction ceremonies, closing ceremonies and recruitment eventsEntrusted to manage the office in the supervisor’s absenceCo-developed and disseminated comprehensive research data for grant proposalsAssisted with the coordination of program activities and provided academic advisement to students with respect to graduate school application procedures, GRE test taking options and GPA maintenanceDeveloping and maintaining reference materials for the publicMaintaining and updating databases, logs and student contact informationPreparing Annual Performance Reports and providing copies of fiscal paperwork to the Associate Director for budget reconciliationProviding appropriate documents for financial transactions including accounting vouchers, travel requests, reimbursements, ordering supplies and equipment, along with entering payroll information for Associate Director approval

Master Of Science (M.S.), Criminal Justice

Master, Public Administration

Activities and Societies: ASPA Graduate Certificate in Public Management Graduate Certificate in Human Resource & Policy Management

Bachelor Of Arts, Political Science