Effective overall operation and performance of the division, by developing core business strategies in order to facilitate new business development, whilst ensuring the functionality and sustainability of the current departments and projects.

Improving development efficiency, quality, service and cost-effective management of resources as well as departmental and delivery process implementation and improvement. Statistical reporting and productivity of systems and internal processes.

UCS Software is a listed company, and sells, designs, writes, implements and supports its software products. It is the largest Retail focused IT software and service provider in SA with it's software running in over 16,000 stores in SA. In the 5 years with UCS Software, I gained the required skills as a Product Matter Expert on internal Software and Client Environments in the following business sectors, • Active Retail • Speciality • QSROperational and Technical expertise gained included, • Individual Department Management on Delegation of Management and Team Leaders.• Rollout of Software Releases and Patches, working closely with R&D• Software Testing and Providing of Bug Sheets to R&D• Database Maintenance including, SQL 2000, SQL 2005 and Firebird• Client and Server Operating Systems• Experience on Hardware• Network Configuration and Setup

CCS IT Solutions as a Technical Education Center, focused exclusively on the education and transference of advanced technical skills in the IT Support, Programming, Solution Developer, Web & Graphic, End User, Microsoft Office, ICDL and Internet Developer disciplines.In the 2 years with CCS IT Solutions, Technical and operational experience included, • Overseeing of all technical training and Exams• Providing Technical Training based upon curriculum• Research and Planning of current course content and curriculum's• Class Scheduling and maintaining of class environments• Maintaining network and hardware components