May 2024 "Studio Star" (employee of the month)Diligently found, sourced, and negotiated all aspects of “key nest” a lockbox type system, which eliminated the need for any hotel due to afterhours arrival; resulted in saving $5,000 a month.Successfully revamped the housing scheme allowing for no beds to be “burned”; resulted in creating 26 beds a year to use at no additional cost to the company.Consistently averaging above 90% on team member exit survey in the areas of cleanliness, team member satisfaction and overall housing, while raising the TM experience survey from 60% to over 85%.Proactively lowered utilities and overall cost of spending by 20% per apartment by establishing new vendor relationships and cost saving initiatives.Awarded Head of “Studios Stars” and lead of all events, holidays and celebrations at Carnival Studios.

Proactively designed and maintained the recruitment strategy to ensure a strong and diverse talent pool, which included building and maintaining relationships with talent, agents, universities and network professionals.Conducted live auditions of 400+ people and attended all major audition conferences ( UPTA, SETC, USITT).Successfully spearheaded strategic casting of all MainStage Broadway Series shows (Buddy: The Buddy Holly Story, Sister Act, The Musical, Escape to Margaritaville, Tootsie, White Christmas, Beautiful: the Carole King Musical, Cats, South Pacific and I love You, You're Perfect, Now Change.)Creatively managed all Social Media Platforms, including Facebook, Instagram and TikTok; resulted in getting more media attention, while growing social presence organically.Seamlessly, digitized casting database; resulted in allowing clearer, more concise, accurate communication.Forged partnership with UCF to allow for graduating seniors to gain audition experience.Raised submissions by 40% with new online database, along with raising the “talent pool” by 35%.Acted as a Resident Company Member Mentor, resulting in raising the retention by 20%.Spearheaded DEI initiative

Playlist Cast Lead singer Full understanding of rehearsal process, from inception to performance of show, including tech and production teams.Successfully performed live at various locations, demonstrating strong vocal abilities and stage presence, while leading 5 production shows.Consistently provided daily captivating stage performances, resulted in glowing reviews from guests and being recognized by top Carnival Ambassadors for performance.Seamlessly transitioning between musical genres resulted in being chosen for exclusive performances for top elite level guests, while playing pivotal roles in award winning shows.

Consistently led, trained, and supervised employees, while creating superb customer service and a fun and rewarding employee culture.Managing the appointment schedule for 14 Onsite Sales Professionals and 32 Inside Sales ProfessionalResulted in taking the Leads Department from an average of 35% phone conversion to upwards of 60% by implementing proper phone techniques and scripts; resulted in creating call efficiency, while building rapport and exceeding sales goals.