Henrietta Miller Email and Phone Number

Assist Frequent, Premiere Customers with rental car at the Airport operations. Process Returns, Changes and Voided Contracts. Support Customers with adding products and services.

Answer incoming clinic calls within established company guidelines to provide prompt and courteous customer service to callers.Complete scheduling for clinic providers and ancillary staff for multiple clinics and multiple Medical Groups and States. Complete insurance entry and verification. Manage clinical calls and communications to clinic staff, escalating when needed. Manage outbound calls and incoming calls from company campaigns. Essential Duties and Responsibilities.Research patient requests in the medical record and provides information to patient or other entity.Obtain information regarding refills, clinical questions, referrals, services, etc. Enter documentation and communication within EMR for non-urgent clinical calls.Monitor assigned boxes in EMR for return communication from the clinic.

The Amaiya Helping Hands Foundation is dedicated to helping children all over the world learn about child safety. We also aid and assist children by offering; food, clothes, educational supplies and feeding the homeless shelter on a monthly basis.

Train employees on Check in and Checkout duties, posting charges and scheduling patientsResponsible for front end customer service management,providing efficient and professional telephone services.Check in and out patients.Insurance Verification.

 Supports customer to submit and process transactions Assists customer with identifying and resolving processing issues and website access inquires  Supports inbound calling, outbound calling, email, web chat and outreach to customers Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. All cases shall be logged in a web-based agent desktop application. Lead my team with training and assisting further with customers accts.

Manage 15-20 employees. Train employees on Check in and Checkout duties, posting charges and scheduling patientsProcess Payroll, Bills Etc. Make office and Doctors Monthly Schedule.Responsible for front end customer service management,providing efficient and professional telephone services.Scheduled patient appointments; submit medical claims for billing and claims follow-upPost Daily Charges & EOB Scheduled Surgeries and bill surgeriesGet Medicaid and CMO’s Authorization for surgeries and ultrasoundVerify Insurance Eligibility

Manage Billing and coding for 5 Contracts Internal Medicine, Physical Therapy, Family Practice, and Psychology.Review accounts for possible assignment and makes recommendations to the Office Manager and prepare information for the collection agency.Perform collection actions including: contacting patients by phone, correcting and resubmitting claims to third party payers.Evaluate patient financial status and established budget payment plans. Follow and report status of delinquent accounts. Prepare, review and send patient statements.Prepare and submit clean claim to various insurance companies either electronically or by paper, along with identifying and resolving patient billing complaints.Process Physicians Credentialing.Process payment from insurance companies and prepare a daily deposit.Provide efficient and professional telephone services; transfer calls according to established protocols.Assist patients in accurately completing appropriate forms, document all information and schedule appointments for patients according to doctor orders.Collect and post co-payments/deductibles according to protocols; prepare and balance daily financial registers and submit all forms and fees to the fiscal department.Maintained client’s files and company database. Set up new Practice on Computer Database software’s.

Operated the switchboard.Responsible for front end customer service management, consisting of greeting patients and company representatives, providing efficient and professional telephone services. Check in and out patientsScheduled patient appointments; submitted medical claims for billing and claims follow-upCheck in and out patients.Triange PatientsApply for Authorization for Medicaid and CMO Patients for visit.

Perform Customer Service.Operated the cash register.Process application for membership and verify member’s info.Train 5-10 fellow employees.

Operated the switchboard.Responsible for front end customer service management, consisting of greeting patients and company representatives, providing efficient and professional telephone services.Scheduled patient appointments; submitted medical claims for billing and claims follow-upPerform Customer Service.Insurance Verification.Managed practice in owners absence.Managed and train 10 employees.