Henriette Ravnkilde Jensen Email and Phone Number
Henriette Ravnkilde Jensen work email
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Henriette Ravnkilde Jensen personal email
I am motivated by working with the experience concept as well as leadership as I enjoy working with people. I am highly structured and find it exciting to optimize work processes. My passion is service and in my recently completed thesis I analyzed the service concept versus the experience concept in conjunction with developments in the experience economy. Service and experiences are very important to me, and my mission every time I am at work is to make the service experience personal as opposed to a standardized one. I am confident that I will be able to contribute to your business with a keen attitude to creating and delivering a service experience over "merely" a service. This approach, I believe, can generate valuable knowledge about the customer and help make the experience even better.MSc SocSc Service Management | Experience Economy | Excellent Customer Service | Team Lead | Operations Management | Customer Experience Management | Administration |
Rs Scandinavia
View- Website:
- rs-online.com
- Employees:
- 7656
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Customer Service ExecutiveRs ScandinaviaCopenhagen, Dk
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Customer Service ExecutiveRs Scandinavia Jan 2024 - PresentCopenhagen, Capital Region, Denmark -
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Administrative EmployeeDanish Business Authority Mar 2020 - Jul 2020Copenhagen Metropolitan AreaErhvervsstyrelsenAssisting entrepreneurs with financial aid during the Corona crisisCustomer satisfaction, 91,7% -
Team Lead, Front Of HouseDet Kongelige Danske Musikkonservatorium Aug 2019 - Jan 2020Copenhagen Area, Capital Region, DenmarkTemporary position:Customer experience management, staff management, shift management, wage settlement, planning and executing concerts/events, time management, hiring new staff, work flow optimizations -
Student AssistantDet Kongelige Danske Musikkonservatorium Aug 2017 - Aug 2019Frederiksberg, Copenhagen AreaCustomer Service
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Project ManagerPilates Cph Nov 2017 - Nov 2019Copenhagen Area, DenmarkProject - project manager for large administrative job DAN <->ENG translations, obtaining legal documents, compilation of written report.
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Deputy Team Lead & Account RepresentativeXerox Oct 2008 - Jul 2012County Dublin, Ireland• Stand-in Team Lead• Pro-active consumables management• Cross-border coordinator of consumables, 90%+ SLA met• Process optimization • Coordinating tasks within the consumables team• Coordinating tasks and liaising with remote teams• Monitoring the quality of actioned incidents• Liaising with accounts teams, suppliers and third party providers• Training of new starters• Escalating customer satisfaction issues to appropriate channels• Reviewing… Show more • Stand-in Team Lead• Pro-active consumables management• Cross-border coordinator of consumables, 90%+ SLA met• Process optimization • Coordinating tasks within the consumables team• Coordinating tasks and liaising with remote teams• Monitoring the quality of actioned incidents• Liaising with accounts teams, suppliers and third party providers• Training of new starters• Escalating customer satisfaction issues to appropriate channels• Reviewing suppliers performance in conjunction with SLA’s Show less
Henriette Ravnkilde Jensen Skills
Henriette Ravnkilde Jensen Education Details
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The Service Industry -
Hospitality Management -
Service, Hospitality And Tourism Management
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Business -
Business/Commerce, General
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Google Succes OnlineCertification
Frequently Asked Questions about Henriette Ravnkilde Jensen
What company does Henriette Ravnkilde Jensen work for?
Henriette Ravnkilde Jensen works for Rs Scandinavia
What is Henriette Ravnkilde Jensen's role at the current company?
Henriette Ravnkilde Jensen's current role is Customer Service Executive.
What is Henriette Ravnkilde Jensen's email address?
Henriette Ravnkilde Jensen's email address is ra****@****ahoo.dk
What schools did Henriette Ravnkilde Jensen attend?
Henriette Ravnkilde Jensen attended Copenhagen Business School, Copenhagen Business Academy, Copenhagen Business Academy, Niels Brock, Niels Brock, Google Succes Online.
What skills is Henriette Ravnkilde Jensen known for?
Henriette Ravnkilde Jensen has skills like Customer Satisfaction, Customer Service, Account Management, Tourism, Travel Management, Service Delivery, Business Travel, Call Centers, Teamwork, Leisure Travel, English, Team Management.
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