I was promoted to serve as Country CIO / CTO and lead all technology operations. I create technology strategies, serve on the board, partner with board member peers to drive consensus and lead strategy execution. I ensure technology alignment with business strategies and full compliance with group regulatory requirements. I select and implement best-fit technology solutions to optimise operations and enhance customer experience. I develop and direct business continuity and disaster recovery plans. I spearheaded the end-to-end development and deployment of direct distribution system CRM / digital sales tools and directed system architecture and development. -Delivered massive new sales on minimal investment. -Drove high adoption via simple, straightforward user interface and comprehensive training. -Transformed sales approach. -Provided distributors with B2B / B2C ordering platform.I centralised 12 / 15 total data centres to 1. -Delivered significant immediate savings. I reshaped our telecommunications systems to a new fibre optic solution and partnered with local service providers to connect multiple sites. -Provided dramatic cost savings with simultaneous increase in bandwidth. I harmonised diverse current local ERP systems with global ERP. -Enabled data exchange among multiple ERPs and CMMs and data integration with group BI solution. I led the deployment of an inhouse medical software solution. -Enabled seamless patient management by onsite clinics. I directed the complex implementation of a government-mandated VAT control system. -Ensured full compliance with the rapidly evolving regulatory landscape. I developed, architected and directed the government-mandated tax stamp solution.-Delivered the solution within an extremely aggressive 90-day window—enabling compliance with new regulations.

served as the technical point of contact for IT infrastructure products and ensured alignment with business objectives, the IT roadmap and all current systems. I led teams in the management of 10 data centres. I worked closely with internal customers, project managers, suppliers and contractors to drive successful delivery across a wide range of IT initiatives and projects. -Implemented and validated a fully redundant solution—integrating client systems with corporate data centre disaster recovery and business continuity. -Reconfigured end-to-end system—successfully resolving major issues. -Designed and built out the initial 2 data centres.

I worked closely with the business to develop a range of technology strategies supporting business goals. -Provided key technical support for business growth and expansion.

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