Please complete the CAPTCHA to continue
A concise factual answer block for searchers comparing this professional profile.
Henrik Dülch Sørensen is listed as Senior Director, Tryg at Tryg, a company with 3218 employees, based in Haslev, Region Zealand, Denmark. AeroLeads shows a matched LinkedIn profile for Henrik Dülch Sørensen.
Henrik Dülch Sørensen previously worked as Senior Director of Operations at Tryg and Manager - Business Support at Telia Danmark.
This section adds company-level context without repeating Henrik Dülch Sørensen's masked contact details.
Review company-level records connected to Henrik Dülch Sørensen before choosing the right outreach path.
Erfaren leder med solid baggrund fra callcenter-branchen, i både tele og senest den finansielle sektor.Har opbygget mit erfaringsgrundlag blandt primært support-relaterede roller i forretningen, hvor ledelse og udvikling af både specialister og ledere er sket indenfor områder som; - Analyse (general insight og speech analytics)- WFM (traffic, scheduling/planning, forecast)- Projektstyring- Performance management- Ledelsesværktøjer (rapportering)- KPI-styring- Kunde- og proces-optimeringer- IVR og telefoni-optimeringerHar derudover haft stillinger i forretnings- IT- og kommercielle enheder, hvorfor jeg ligeledes er vant til at bevæge mig ml. forskellige segmenter, skabe brobygning og bevare evnen til at interagere med alle profiler/områder i organisationen (små som store), med 360 graders view som målet.
Listed skills include Call Center, Change Management, Customer Satisfaction, Workforce Management, and 31 others.
Company context helps verify the profile and gives searchers a useful next step.
A career timeline built from the work history available for this profile.
Ballerup Kommune, Region Hovedstaden, Danmark
Manager og specialister (3 teams) i reference.Organisatorisk placeret i Kundefront Privats divisionsledelse (reference til VP).- WFM (Forecast, Planning og Traffic)- Data (Collect and visualize - performance/insights to management and employees)- Frontend/backend-development (performance/insight/statistics/gamification)- Speech Analytics- IVR- Voicebot.
København
Reference til direktion, samt direkte ledelse af ca. 25 specialister indenfor Business Support bl.a. projektledere, vagtplanlæggere, forecaster, traffic-controlling (KPI-styring), training m.m., samt referencepunkt på sparring og coaching af vores 1.line teamledere.Bindeled ml. kundeservice og den kommercielle del af forretningen, med fokus på.
København
Ledelse af specialist-team, indenfor udvikling, kvalitet og support af den totale leverance for Telia og Call me' invoices. Herunder leverandør- og budgetansvarlig samt teamets bindeled ml. forretningens produktudvikling kontra billingsystemernes formåen.Parallelt ansvarlig for en stribe kommercielle projekter, bl.a. indenfor systemudvikling og.
København
Ledelse af 10 medarbejdere indenfor Forecast, Planning og Traffic-styring. Synergi på tværs af områderne.Ovenstående fordeler sig på BtB og BtC, hvor styringen drejede sig om ca. 200 ansatte på de respektive segmenter.
Frederiksberg
Ledelse af 5 medarbejdere indenfor Forecast, Planning, Transmission og Traffic-styring. Synergi på tværs af områderne.Styringen drejede sig om ca. 100 ansatte i call-center-miljø, med blandende kundeområder.
Karlslunde
Other employees you can reach at tryg.com. View company contacts for 3218 employees →
Mette Hjelle
Colleague at Tryg
Bergen, Vestland, Norway, Norway
View →
MM
Mette Martine Elmfelt Madsen
Colleague at Tryg
Denmark, Denmark
View →
AB
Anita Benjaminsen
Colleague at Tryg
Aarhus, Central Denmark Region, Denmark, Denmark
View →
ML
Marcus Larsen
Colleague at Tryg
Denmark, Denmark
View →
AD
Adam Dahane
Colleague at Tryg
Denmark, Denmark
View →
OT
Ole-Martin Thygesen
Colleague at Tryg
Oslo, Oslo, Norway, Norway
View →
SP
Sara Pour
Colleague at Tryg
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
View →
MR
Michael Raun Nygaard Jensen
Colleague at Tryg
Måløv, Capital Region Of Denmark, Denmark, Denmark
View →
HK
Heidi Kjær
Colleague at Tryg
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
View →
CG
Camilla Gylstorff Sørensen
Colleague at Tryg
Copenhagen, Capital Region Of Denmark, Denmark, Denmark
View →
Quick answers generated from the profile data available on this page.
Henrik Dülch Sørensen works for Tryg.
Henrik Dülch Sørensen is listed as Senior Director, Tryg at Tryg.
Henrik Dülch Sørensen is based in Haslev, Region Zealand, Denmark while working with Tryg.
Henrik Dülch Sørensen has worked for Tryg, Telia Danmark, Telia, Goexcellent, and A2Z Turnkey.
Henrik Dülch Sørensen's colleagues at Tryg include Mette Hjelle, Mette Martine Elmfelt Madsen, Anita Benjaminsen, Marcus Larsen, and Adam Dahane.
You can use AeroLeads to view verified contact signals for Henrik Dülch Sørensen at Tryg, including work email, phone, and LinkedIn data when available.
Henrik Dülch Sørensen is listed with skills including Call Center, Change Management, Customer Satisfaction, Workforce Management, Coaching, Performance Management, Forecasting, and Workforce Planning.
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial Search contacts