Henrik Evanth Email & Phone Number

Lund

Malmo, Sweden

Lund, Sweden

Had the overall responsibility for the CCMS tool used at Sony Mobile for creating support content for mobile phones and accessories. Also acted as project manager for all activities within my team. I was also responsible for:• long-term and short-term road maps• budget for upgrades and tool improvements• creating and maintaining time plans, defining tasks and following up on progress• internal user documentation for the CCMS and processes• training material for how to use the CCMS, • performing training for new users.• first-line support. I was responsible for solving all defects and answering all questions regarding front-end issues.• specifications for new features• integrating the Sony CMS system and the product information database with other tools, databases and processes within Sony Mobile• selling in tools and processes to other organizations within Sony Mobile

• Created and updated the processes within the Content Production department• Kept the process documentation up-to-date• Defined, managed and followed up on the tasks of the process team, a team of four people.• Oversaw the continuous and improved use of structured writing

Lund, Sweden

Had the overall responsibility for implementing the Live Content Architect/SDL Trisoft Component Content Management System (CCMS). I led a team of three people. Over 40 technical communicators were going to use the new tool and processes. • Created and maintained the budget for the implementation• Created time plans and tasks and followed up on progress• Created a content strategy• Created the content supply chain• Set up a governance model• Implemented the CCMS o Created tool requirements o Part of the vendor selection process o Created use cases for CMS systems demos o Configured the system together with vendor• Adapted the existing product information into topics using topic-based rules and minimalism• Produced internal training material and tool documentation.• Trained the users in the new process• Created and implemented the process including translation management• Defined, managed and followed up all activities in the project• Performed lessons learned sessions and defined best practices

• Produced user guides and white papers in Adobe FrameMaker• Developed Adobe FrameMaker templates• Produced mobile phone API documentation for third party developers • All material was written in English

Master Of Science (M.Sc.), Electrical And Electronics Engineering

Education record