Henrik Hess Email & Phone Number

Stockholm

- End to end responsibility for maintenance and development of systems and solutions within the HR, production and quality domains.

Stockholm, Stockholm, Sverige

- Managing (operations and development) of 30+ SaaS solutions and platforms in a rapidly changing environment.- Budget and staff management

Stockholm, Stockholm, Sverige

- Managing early rollout phase of a digital collaboration system for design and production- The transformation has a large organizational impact, with focus on change management- Digitizing design and production workflows will allow for a data driven business

Solna, Stockholm, Sverige

- Stabilization and optimization of current systems in place- Creating, leading and optimizing new processes for IT delivery for a startup company and a new business area- Leading a large scale ERP-replacement project/program thru guidance and supervision of project managers

Stockholm, Sverige

- IT project management of two notable initiatives: - Delivery of a new check-in and boarding environment to Swedavias larger arirports - A world first on its scale: Standardization, procurement and delivery of a generic boarding passes and - Budget creation and management - Design and implementation of new support processes- The role faced demanding external customers- Imput to pricing of external services- Negotiated several contracts

Stockholm, Sweden

- Solution design for integrating material handling equipment to SAP Enterprise Warehouse Management.- The resultant design was showcased by SAP to new customers - Performed as ITs input to the business and contract negotiation when buying new material handling equipment- IT requirement specification on material handling equipment

Stockholm, Sweden

- Responsible for development and maintenance of retail logistics systems- Budget management- Project management- Leading requirement specifcation efforts- Systems in many different countries

Stockholm, Sweden

- Leading a team of application technicians- Setting up new support processes

Stockholm

- Application maintenance in a global windows environment- Was the first person on the team of technicians. Created a lot of new procedures and processes.- Automated a lot of work tasks

Brussels

- Integrated and built IT-systems for several airports such as: VCE, BCN, LHR4, CPH, OSL- Technically advanced role which required deep knowledge of both Windows and Cisco routers- Required deep trouble shooting skills when installing and integrating software from many different airlines

Montreal, Kanada

- Relocated to Montreal to help with a new initiative in creating a central team of airport administrators.- Aiding in creating new processes and procedures for 24x7 global support of 50+ airports.- Provided help to engineering and development when debugging software- Got several awards for great customer care

Stockholm, Sverige

- Application operation and maintenance of the SITA CUTE platform (boarding and check-in systems) at Arlanda airport- CUTE or Common Use Terminal Equipment is a mission critical platform for check-in and boarding at airports.- Admin of the Lufthansa Campus platform in the Nordics- Travelled to help other admins around europe.

System-, Network- And Lan/Wan-Management, System, Networking, And Lan/Wan Management/Manager

Higher vocational education: Advanced Linux and network administration. Building on my earlier self taught skills as a preparation.

Second Lieutenant, Military Service

Highschool, Natural Sciences