With solid experience In the IT industry, my expertise spans three pivotal areas: Client Contract Administration and Project Management, Client and Business Partner Project Sales (HW, SW and Services) and finally Client Service Management planning, delivery and Outsourcing Operations.I’ve navigated diverse sectors, excelling in both Financial and Industrial landscapes, domestically and internationally, and with notable collaborations In Governmental Institutions. Serving as a senior Service Delivery Manager for a number of multiple Platform Clients, I orchestrate full range of ITIL Management operations, besides coordination of lifecycle solutions, compliance and Cost Control across geographical teams.As an Individual I have a strong self-motivating drive and together with the managed teams, I’m focused to have the tasks done with high quality and within given time frames.Key Skills:IT Service Management ITIL Management disciplinesGlobal teaming, Collaboration and Outsourcing Establish and enhance Client partnerships and Communication at all Levels Strategic Sales - and Account planning.Project Management execution
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Interview ConsultantDanmarks StatistikKokkedal, Dk -
Senior Service Delivery Manager/PmKyndryl Sep 2021 - Apr 2024Capital Region Of Denmark, DenmarkResponsibilities:• After outsourcing orchestrated a seamless transition from IBM'soutsourcing to Kyndryl, ensuring continuity of key roles in a society-criticalinfrastructure context• Optimization of communication and reporting structure for multipleplatform clientsAchievements:• Elevated overall service performance metrics, resulting in substantial costsavings and enhanced service ratings -
Service Delivery ManagerIbm Mar 2005 - Sep 2021Copenhagen, Capital Region Of Denmark, DenmarkResponsibilities:• Oversaw client service management planning, delivery, and outsourcing operations for Top 50 clients, ensuring seamless and efficient service delivery• Led an international team, aligning operations with GDPR standards and client security requirements• Identified and rectified operational gaps through targeted training, achieving flawless handovers and go-live sequences• Demonstrated adept crisis management leading strategic war-room calls with technical and management, ensuring proactive and collaborative incident resolutionAchievements:• Pioneered the successful introduction of nearshore services, tailoringsolutions to diverse service requirements• Successfully coordinated middleware coexistence, averting potentialdisasters and achieving Reaction and Resolution Time SLA• Implemented strategic workarounds, swiftly resolving incidents, andinitiating comprehensive root cause analyses -
Sales Manager, Ibm.ComIbm Software Group Jan 2002 - Mar 2005Copenhagen, Capital Region Of Denmark, DenmarkResponsibilities:• Pioneered transformative strategies in the fast-paced digital landscape, leveraging consumer behavior insights to drive e-commerce sales initiatives• Executed dynamic approaches to propel a vast array of commodities through effective web-based sales efforts -
Territory Sales Manager, Sw GroupIbm Jan 1999 - Jan 2002Copenhagen, Capital Region Of Denmark, DenmarkSpearheaded the promotion and client project sale of IBM's software portfolio to large accounts. -
Sales & Relationship Manager, Bp Org.Ibm Feb 1994 - Jan 1999Copenhagen, Capital Region Of Denmark, DenmarkMaintained and expanded the Business Partner population in terms of sales and critical resource capabilities. -
Project ManagerIbm Oct 1991 - Feb 1994Copenhagen, Capital Region Of Denmark, DenmarkProject manager with focus both on IBM internal - and client-based projects. -
Account & Contract AdministratorIbm Oct 1985 - Oct 1991Copenhagen, Capital Region Of Denmark, DenmarkAccount management and contract fulfillment within IBM SMB - and Mainframe large account segments. -
Shipping Man (Line Manager)Hapag-Lloyd Ag Oct 1983 - Oct 1985Hamburg, GermanyOperating Line Manager US West Coast, US East Coast and US Golf services. -
Shipping ManEac (Øk) Aug 1980 - Oct 1983Copenhagen, Capital Region Of Denmark, DenmarkOperating in Far East and Middle East vessel services.
Henrik Weyen Education Details
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Business Economics -
HandelshøjskolenMarketing, Merkonom -
Niels Brock Copenhagen Business CollegeCommercial, Hh
Frequently Asked Questions about Henrik Weyen
What company does Henrik Weyen work for?
Henrik Weyen works for Danmarks Statistik
What is Henrik Weyen's role at the current company?
Henrik Weyen's current role is Interview Consultant.
What schools did Henrik Weyen attend?
Henrik Weyen attended Copenhagen Business School, Handelshøjskolen, Niels Brock Copenhagen Business College.
Who are Henrik Weyen's colleagues?
Henrik Weyen's colleagues are Nethe Cecilie Skjoldager Eskildsen, Kim Voldby Pedersen, Thomas Thorsen, Jolien Cremers, Kamilla Elkjær, Claus Flyger, Kristian Raff.
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