Henrique Poderoso Email & Phone Number

Canada

Toronto, Ontario, Canada

Toronto, Canada Area

• Worked closely with external customers to gather requirements and translate them into software customization
• Configured Varicent software (formerly IBM - ICM - Incentive Compensation Management) applications (SQL-based) to match customer’s requirements and needs
• Performed Unit Testing and QA testing. Supported QA testing when performed by the customer by pointing possible issues on the testing or troubleshooting potential errors on the code
• Supported and trained customers with version updates
• Documented all requirements and system changes for internal reference and client approval
• Worked closely with team members and specialists to find the best solution design

• Business Consultant
• Lead weekly status meetings between IBM and the customer’s directors, enabling the project awareness and continuity
• Planned and developed customer segmentation based on data analysis and implemented tailor-made offers to possible churners
• Tested and refined the churner detection model using relational databases with data from the customer’s Data Warehouse

Toronto, Canada Area

• Strategic Analytics Consultant
• Acting part in projects with direct report to the Assistant Vice-President of Strategic Initiatives
• Assisted in a team restructuring, by engaging with all levels within the team, analyzing the responsibilities and duties overlap
• Participated in a strategic partnership between Sun Life and one of the big four Telecom companies of Canada
• Provided analytical support for a MS Excel database in a client segmentation project

São Paulo Area, Brazil

• Sr. Business Intelligence Analyst
• Worked as a Business Intelligent Analyst at the Mobile division of the company supporting decision makers with reliable information about current sales, projections and inventory
• Managed large datasets quickly to provide last-minute ad-hoc analysis and reports to the Vice President, Directors and senior leadership
• Worked closely with the sales and production managers to provide best supply allocation in our distribution channels
• Due to efficient data analysis that I provided in conjunction with the B.I. team’s management reports, Samsung Mobile received a $30 million investment from HQ to be used in improvements in retail and inventory.
• Created and managed a daily report to keep track of sales to provide guidance to lower Channel Inventory KPI and to meet Korean HQ targets.

São Paulo

• Largest Customer Goods and Healthcare company in Brazil, with a $2 billion revenue in 2013, with a portion sold to Coty in 2015 for US$1 BillionBusiness Intelligence Analyst
• Fixed and enhanced the inventory reporting using MsSQL to increase the system’s ability to process inputs and outputs. Thereby, providing a more holistic view of the product’s life cycle for both high management and.
• Optimized MS Excel Macros and formulas of the report preparation tool, reducing by 3h the time for releasing daily report, allowing decision to be made in a timely manner
• Worked closely with the President, Vice president and senior leadership of the organization to provide ad hoc reports and develop new tailor-made regular reports
• Integrated several customers in all sales channels to the company’s Data Warehouse, providing better quality information to the company.
• Created a Store-by-Store allocation for key accounts

Mechanical Engineer, Mechanical Engineering

Certificate, Project Management

Project Management Graduate Certificate - Toronto - Canada The program follows the fifth edition of the PMBOK® guide (2013)