Henrique Ramos Email and Phone Number
Highly skilled and adaptable professional with a strong background in Information Technology (IT) analysis and Business Analysis, with extensive experience working in Europe. Equipped with a blend of technical proficiency and business acumen, I excel in analyzing complex systems, identifying optimization opportunities, and translating business requirements into actionable IT solutions. With a collaborative approach and excellent communication skills, I bridge the gap between technical and non-technical stakeholders, driving projects to success while ensuring alignment with organizational objectives. Adept at project management and problem-solving, I thrive in dynamic environments, delivering innovative solutions that drive operational efficiency and business growth.
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Information Technology And Application Test EspecialistaCvs HealthState Of São Paulo, Brazil -
Information Technology / Application Test SpecialistCvs Health May 2024 - PresentUnited StatesThe Application Test Specialist play a critical role in supporting the enterprise transition to Windows 11 through the test and documentation of application compatibility. It's responsible for loading websites or software onto their workstation to ensure compatibility with the Windows11 operating system. For any test cases where application error occurs, working with the end user to understand the issue and document, so that the case can be escalated and resolved by the Tier 3 team. Expected to troubleshoot windows/desktop related issues (tier 1 and 2) and understand how applications run on a desktop, however, any application troubleshooting will be escalated to the tier 3 team. This position offers the opportunity to sit fully remote and to grow within an enterprise level environment. -
Information Technology AnalystTata Consultancy Services Dec 2021 - Dec 2023Budapest, HungaryInformation Technology Analyst in Budapest, Hungary, performing the following functions:- Provide essential support to Customer’s PC users in Europe, including software and hardware related issues.- Assist users over the telephone, through e-mail/voice mail, and over web interface. - Diagnose and solve software and hardware problems by giving step-by-step instructions. - Provide advanced support to Customer’s PC using remote control tool. - Escalate unsolved calls to the appropriate IT team, Network/Server Support team.- Application Support team or PC Support team. - Log all calls in the Helpdesk tracking database. - Instruct users on usage of application systems.- Learn and implement new technologies, tools, processes and policies.- Provide training to other staff members as required. - Document new technical solutions in knowledge base.- Document and share best practices and with other colleagues. -
Internship In Marketing Business Local / Latin AmericaBosch Aug 2019 - Aug 2021Campinas E Região, BrasilInternship in Automotive Packaging Development at Robert Bosch Brazil’s at After Marketing performing the following functions:- Creating lists of packaging parts in the PaGOS and SAP system in automotive products; - Prepare drawings and technical specifications of packaging; - Interpretation of technical drawings of products and automotive parts;- Assistance to customers, suppliers, Bosch plants, to answer technical questions regarding packaging;- Preparation of final artwork for packaging in the Corel Draw software. -
Scientific Initiation - Development Of Evasive Anti-Vehicle Rollover ManeuverCnpq - National Council For Scientific And Technological Development Nov 2019 - Nov 2020This research is voluntary and the objective is to create a mathematical model of a signal a generator capable of parameterizing the steering wheel angle inputs as a function of time, in this project a correlation between these parameters and the maximum load transfer of the vehicle will be developed, regardless of its characteristics, therefore an optimization, automation and sensitivity analysis routine will be used to increase the number of interactions performed per day, as well as to analyze the correlation between the evaluated parameters.
Henrique Ramos Skills
Henrique Ramos Education Details
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Vehicle Dynamics Applied To Competition Engineering -
Mechanical Engineering -
Etec Fernando PrestesAccounting
Frequently Asked Questions about Henrique Ramos
What company does Henrique Ramos work for?
Henrique Ramos works for Cvs Health
What is Henrique Ramos's role at the current company?
Henrique Ramos's current role is Information Technology and Application Test Especialista.
What schools did Henrique Ramos attend?
Henrique Ramos attended Usp Polytechnic School, University Of São Paulo, Etec Fernando Prestes.
What skills is Henrique Ramos known for?
Henrique Ramos has skills like Matlab, Leadership, Microsoft Office, Teamwork, Microsoft Word, Creative, Adaptable, Flexible, Microsoft Excel, Problem Solving, Sap, Design Thinking.
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Henrique Ramos
Specialist Ux/Ui & Framer Developer | Mentor Na Framer Class | Desenvolvo Experiências Impactantes Para Startups E Empresas | Branding | No Code & AiSão Paulo, Sp -
Henrique Ramos
Marechal Deodoro, Al -
Henrique R.
Rio De Janeiro, Brazil -
Henrique Ramos
Data Engineer | Etl Developer | Sql | Aws | Python | Pyspark | PandasSão Paulo, Brazil -
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