Henrique Sequine
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Henrique Sequine Email & Phone Number

Gerente de Operações e Soluções Salesforce at Gentrop
Location: São Paulo, São Paulo, Brazil 8 work roles 4 schools
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Current company
Gentrop
Role
Gerente de Operações e Soluções Salesforce
Location
São Paulo, São Paulo, Brazil
Company size
149 employees

Who is Henrique Sequine? Overview

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Henrique Sequine is listed as Gerente de Operações e Soluções Salesforce at Gentrop, a company with 149 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Henrique Sequine.

Henrique Sequine previously worked as Operations Coordinator Salesforce Marketing Cloud at Gentrop and Senior CRM Analyst at Accenture. Henrique Sequine holds Educação Executiva, Estratégia Corporativa E De Negócios from Fundação Getulio Vargas.

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Email format at Gentrop

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Gentrop

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Profile bio

About Henrique Sequine

CRM specialist with more than 5 years of experience. Acting on projects with the largest retail, financial, pharmaceutical and educational markets.In these years, to achieve excellence, I have always used the great CRM and CX platforms on the market, the Salesforce and Oracle ecosystem.With these platforms and my technical knowledge/management of processes and people, I was able to help several clients to optimize their customer experience, strategies to leverage engagement and retention, lifecycle and significantly increase the share of channels and metrics/KPIs.

Listed skills include Python, Microsoft Office, Push, Java, and 13 others.

Current workplace

Henrique Sequine's current company

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Gentrop
Gentrop
Gerente de Operações e Soluções Salesforce
State of São Paulo, Brazil
Website
gentrop.com
Employees
149
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8 roles

Henrique Sequine work experience

A career timeline built from the work history available for this profile.

Gerente De Operações E Soluções Salesforce

Gentrop

State Of São Paulo, Brazil

Operations Coordinator Salesforce Marketing Cloud

Current
Gentrop

São Paulo, Brasil

  • Responsible for the implementation and centralization ofthe operation regarding the Salesforce ecosystem
  • Responsible for leading, managing and developing a team of 24 people
  • Responsible for strategies, planning and execution of demands and projects in Salesforce environments
  • Responsible for discovering and implementing projects related to the use of Whatsapp with Salesforce (Sinch, Meta)
  • Responsible for developing the Academia Gentrooper program, a project aimed at leveraging knowledge in Salesforce clouds through personalized training
Dec 2021 - Present

Senior Crm Analyst

Accenture

São Paulo, Brasil

  • Part of the CRM squad that serves a large national bank.
  • Working daily with Salesforce Marketing Cloud; developing campaigns, journeys, automations and prioritizing technical improvements to leverage satisfactory results for the bank.
  • Responsible and focal point of expertise in Interaction Studio (SFMC feature), carrying out implementations in channels (web and app), creating campaigns (web, web mobile and app) and analysis/measurement of results.
Jul 2021 - Dec 2021

Head Of Platform Development & Training

Pmweb

Developing and applying Oracle Responsys and Salesforce Marketing Cloud training. Focused onthe customer operations and goals. Development of a new training method (hands-on) and large-scale application. More than 10 trainings developed in Oracle Responsys and Salesforce Marketing Cloud (Email, SMS, Push, Web push, personalized training for the X and Y.

Sep 2020 - Jul 2021

Senior Product Analyst

Pmweb

Main contact for problems in marketing cloud platforms. Creation and execution of process to manage internal tickets of problems, SLA and priorityrules. Aiming to improve the time and quality of solutions from the support team.

Sep 2020 - Apr 2021

Product Support Analyst

Pmweb

São Paulo E Região, Brasil

Support for the development of applications and projects related to CRM; for example, integration of mobile apps with Push notifications, APIs and rules of relationship by SMS and email.Responsible for platform support and best-practice implementation, translating cross-channel marketing needs into platform utilization and designing technical solutions for.

Oct 2019 - Sep 2020

Junior Product Support Analyst

Pmweb

São Paulo E Região, Brasil

Provide excellent customer service via telephone, in person and heavy use of mail correspondence.Clearly and concisely communication in response to customer doubts about the Responsys platform and interface.Manage and resolve cases of technical support from Responsys, providing feedback and technical insight.

Jan 2019 - Oct 2019

Technical Support Intern

Pmweb, A Wunderman Company

São Paulo E Região, Brasil

Main contact for client assist and problem solving. Provide comprehensive telephone/e-mail technical and application support.

Mar 2018 - Jan 2019
Team & coworkers

Colleagues at Gentrop

Other employees you can reach at gentrop.com. View company contacts for 149 employees →

GD Giovanna Damas Neris Focchi Giovanna Damas Neris Focchi Colleague at GentropSão Paulo, São Paulo, Brazil, Brazil View → VC Victória Caroline Andrade Victória Caroline Andrade Colleague at GentropSão Paulo, São Paulo, Brazil, Brazil View → GH Gustavo H. Gustavo H. Colleague at GentropGreater São Paulo Area, Brazil View → CF Cynthia Franco Cynthia Franco Colleague at GentropSão Paulo, Brazil, Brazil View → VG Vanessa Gaspar Orellana Vanessa Gaspar Orellana Colleague at GentropSão Paulo, São Paulo, Brazil, Brazil View → MC Milena Carvalho Milena Carvalho Colleague at GentropSão Paulo, Brazil, Brazil View → RG Rafael Goes Rafael Goes Colleague at GentropSão Paulo, São Paulo, Brazil, Brazil View → JP João Pedro Peregrina De Camargo João Pedro Peregrina De Camargo Colleague at GentropPorto Alegre, Rio Grande Do Sul, Brazil, Brazil View → GS Gustavo Souza Kaneshiro Gustavo Souza Kaneshiro Colleague at GentropSão Paulo, São Paulo, Brazil, Brazil View → AM Amanda Massari Amanda Massari Colleague at GentropSão Paulo, São Paulo, Brazil, Brazil View →
4 education records

Henrique Sequine education

FAQ

Frequently asked questions about Henrique Sequine

Quick answers generated from the profile data available on this page.

What company does Henrique Sequine work for?

Henrique Sequine works for Gentrop.

What is Henrique Sequine's role at Gentrop?

Henrique Sequine is listed as Gerente de Operações e Soluções Salesforce at Gentrop.

Where is Henrique Sequine based?

Henrique Sequine is based in São Paulo, São Paulo, Brazil while working with Gentrop.

What companies has Henrique Sequine worked for?

Henrique Sequine has worked for Gentrop, Accenture, Pmweb, and Pmweb, A Wunderman Company.

Who are Henrique Sequine's colleagues at Gentrop?

Henrique Sequine's colleagues at Gentrop include Giovanna Damas Neris Focchi, Victória Caroline Andrade, Gustavo H., Cynthia Franco, and Vanessa Gaspar Orellana.

How can I contact Henrique Sequine?

You can use AeroLeads to view verified contact signals for Henrique Sequine at Gentrop, including work email, phone, and LinkedIn data when available.

What schools did Henrique Sequine attend?

Henrique Sequine holds Educação Executiva, Estratégia Corporativa E De Negócios from Fundação Getulio Vargas.

What skills is Henrique Sequine known for?

Henrique Sequine is listed with skills including Python, Microsoft Office, Push, Java, Microsoft Word, Microsoft Excel, Sap, and Marketing Digital.

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