•IT Asset Management;•Team Management and Professional Development;•Document Management;•Systems Governance;•Contract Management;•Budget Management;•Development and Monitoring of System Evolution Roadmap;•Support and Mediation between Users and System Providers;•Project Monitoring, Development, Improvements, Upgrades, and System Implementation;•Requirements Gathering and Definition of Improvements, System Integrations, Customizations;•Project Management;•Continuous Process Improvement;•Sankhya ERP.

•Technical support for users and company systems;•Installation, configuration, and maintenance of hardware and software;•Monitoring and ensuring network and data security;•Troubleshooting and system issue resolution;•Implementation of new technologies and system updates;•Backup management and data recovery;•Evaluation and recommendation of technological solutions;•Training and support for end users;•Development and documentation of IT procedures and policies;•Collaboration with other departments to integrate systems and improve processes.

•Active member of CIPA (Internal Committee for Accident Prevention) management 2020/2021, contributing to the promotion of workplace safety through participation in risk assessments, safety inspections, and employee training initiatives. Managed and implemented preventive measures to ensure compliance with occupational safety regulations.

•Collection, organization, and analysis of data to provide strategic insights;•Preparation of executive reports and presentations to support strategic decision-making;•Coordination and monitoring of strategic projects, ensuring deadlines and objectives are met;•Participation in strategic meetings to capture and document decisions and actions;•Evaluation and recommendation of improvements in operational processes to enhance organizational efficiency and effectiveness;•Management of stakeholder relations and oversight of strategic partnership initiatives;•Support in the development and implementation of strategic plans and organizational goals.

•Installation, configuration, and maintenance of hardware and software;•Diagnosis and resolution of technical issues in computers and networks;•Technical support to users, both onsite and remotely;•Configuration and administration of operating systems;•Implementation of cybersecurity measures and virus prevention;•Performing backups and data recovery;•Installation and maintenance of computer networks;•Updating and upgrading systems and applications;•Basic guidance and training for end users;•Documentation of technical procedures and maintenance reports.

•Strategic planning and organizational goal setting;•Financial resource management, including cost control, budgeting, and financial reporting;•Monitoring the company's financial performance, budgeting, and cost management;•Active participation in sales processes and negotiations with strategic suppliers and clients;•Maintaining relationships with clients to ensure satisfaction and identify business opportunities;•Management and supervision of daily company operations;•Development and implementation of organizational policies and procedures;•Human resources management, including recruitment, training, and performance evaluation;•Coordination of departments and teams to ensure operational efficiency;•Implementation of marketing and sales strategies to expand customer base and maximize revenue;•Ensuring compliance with applicable regulations and standards;•Evaluation and implementation of new technologies to enhance company infrastructure and services.